“…All the items are scored on a 5-point Likert scale: never (1 point), seldom (2 points), sometimes (3 points), frequently (4 points), and always (5 points). e questionnaire also shows the loading of each item: the loading of items 14, 18, 19, 20, and 32 equals 1, the loading of items 2, 3,4,5,7,10,11,12,13,15,16,17,21,26, and 30 equals 2, the loading of items 1, 6, 8, 9, 23, 24, 25, 27, 29, and 31 equals 3, and the loading of items 22 and 28 equals 4. us, the respondent's score for each item is multiplied by the loading of that item and the resultant value is considered for evaluation. A score between 73 and 170 indicates poor performance, a score between 171 and 267 indicates average performance, and a score between 268 and 365 indicates satisfactory performance [24].…”