The relationship between work engagement and psychological distress of hospital nurses and the perceived communication behaviors of their nurse managers: A cross-sectional survey

Kunie, Keiko; Kawakami, Norito; Shimazu, Akihito; Yonekura, Yuki; Miyamoto, Yuki

doi:10.1016/j.ijnurstu.2017.03.011

Cited by 66 publications

(67 citation statements)

References 56 publications

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“…Previous research in nursing has confirmed a positive relationship between engagement and self-efficacy as well as job satisfaction [10,11]. Research has also found significant associations between engagement and personal factors such as mental health, locus of control, and job satisfaction [12,13].…”

Section: Introductionmentioning

confidence: 90%

The role of Emotional Intelligence in Engagement in Nurses

Fuentes¹,

Molero²,

Linares³

et al. 2018

Preprint

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1) Background: Aware that engagement in the healthcare field needs high levels of emotional intelligence, we began this study in to the relationship between engagement and emotional intelligence in nurses. The objective of this study was to determine the explanatory value of the components of emotional intelligence for engagement in a sample of nurses, and to identify which of the emotional intelligence components have the greatest explanatory value for dimensions of engagement, by sex.; 2) Methods: The final study sample was made up of 2126 working nursing professionals with a mean age of 31.66 (SD=6.66). To compile the data, an ad hoc questionnaire was used to collect sociodemographic information, and to collect professional and employment information, the Utrecht Work Engagement Scale, and the Reduced Emotional Intelligence Inventory for Adults.; 3) Results: The results show that nurses with higher levels of emotional intelligence also scored more highly in engagement, with the Interpersonal factor being the greatest predictor of engagement.; and 4) Conclusions: This study have significant practical implications for the creation of intervention programs and activities to improve the performance of nurses in the workplace.

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Section: Introductionmentioning

confidence: 90%

The role of Emotional Intelligence in Engagement in Nurses

Fuentes¹,

Molero²,

Linares³

et al. 2018

Preprint

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show abstract

“…The UWES has been validated and translated in over 10 different languages and has been used in research worldwide among different occupational groups (Schaufeli and Bakker 2003). Of note, the UWES has been used in recent literature to measure work engagement among intensive care professionals, physicians, and hospital nurses (Kunie et al 2017;Loerbroks et al 2017;Van Mol et al 2017). The UWES is comprised of three subscales: vigor, dedication, and absorption.…”

Section: Burnout and Compassion Fatiguementioning

confidence: 99%

Mindfulness Among Genetic Counselors Is Associated with Increased Empathy and Work Engagement and Decreased Burnout and Compassion Fatigue

Silver

Caleshu²,

Casson-Parkin

et al. 2018

Journal of Genetic Counseling

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Genetic counselors experience high rates of compassion fatigue and an elevated risk for burnout, both of which can negatively impact patient care and retention in the profession. In other healthcare professions, mindfulness training has been successfully used to address similar negative psychological sequelae and to bolster empathy, which is the foundation of our counseling work. We aimed to assess associations between mindfulness and key professional variables, including burnout, compassion fatigue, work engagement, and empathy. Data were collected via an anonymous, online survey that included validated measures of mindfulness and these key professional variables. The survey was completed by 441 genetic counselors involved in direct patient care. Half of the respondents (50.1%) reported engaging in yoga, meditation, and/or breathing exercises. Mindfulness was positively correlated with work engagement (r = 0.24, p < 0.001) and empathy (as measured through four subscales: perspective taking (r = 0.15, p = 0.002), empathic concern (r = 0.11, p = 0.03), fantasy (r = - 0.11, p = 0.03) and personal distress (r = - 0.15, p = 0.001)). Mindfulness was negatively correlated with compassion fatigue (r = - 0.48, p < 0.001) and burnout (r = - 0.50, p < 0.001). Given these findings, mindfulness training may be a valuable addition to graduate and continuing education for genetic counselors. The integration of mindfulness into the genetic counseling field will likely improve professional morale and well-being, while promoting workforce retention and bolstering the relational and counseling aspects of our clinical work.

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“…Grounded theory is an appropriate method because scholars know relatively little about nurse managers' communication effects and practices on nurses (Kunie et al, ; Marx, ; Strauss & Corbin, ); this method allowed me to inductively investigate the lived experiences of nurse managers. The open‐ended nature of the semi‐structured interview protocol offered flexibility to refine and include additional questions, in line with theoretical sampling.…”

Section: The Studymentioning

confidence: 99%

“…Despite the burgeoning interest in how managers communicate and support their nurses (Brunetto, Farr‐Wharton, & Shacklock, ; Hartung & Miller, ; Marx, ; Rouse & Al‐Maqbali, ; Timmins, ), the literature offers limited insights into how the proliferation of nurses' varied work arrangements affects the mentoring and support that nurses receive from their managers (Gan, ; Jones, ). Scholars have essentially neglected to understand nurses' alternative work arrangements as a managerial communication concern (Kunie, Kawakami, Shimazu, Yonekura, & Miyamoto, ). Therefore, this article reports on how nurses' work arrangements influence nurse managers' communication with their nurses.…”

Section: Introductionmentioning

confidence: 99%

How do nurses' work arrangements influence nurse managers' communication? A qualitative study

Gan

2019

J Nurs Manag

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Aim:To understand how nurses' work arrangements influence nurse managers' communication with their nurses.Background: Transient work relations affect nurse coordination and the way nurse managers work, especially since giving feedback is an important managerial responsibility.Results: Although professional communication on direct patient care is mostly standardized, nurses' work arrangements influence how nurse managers mentor and provide feedback. Conclusion:Facilities must explore avenues to provide nurse managers with adequate resources so that they can mentor both permanent and temporary nurses to their full professional potential. The implementation of formal mentoring programmes is important to ensure that temporary nurses receive the same information and support that permanent nurses receive and that permanent nurses feel comfortable to critically evaluate information from trusted sources.

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The relationship between work engagement and psychological distress of hospital nurses and the perceived communication behaviors of their nurse managers: A cross-sectional survey

Cited by 66 publications

References 56 publications

The role of Emotional Intelligence in Engagement in Nurses

The role of Emotional Intelligence in Engagement in Nurses

Mindfulness Among Genetic Counselors Is Associated with Increased Empathy and Work Engagement and Decreased Burnout and Compassion Fatigue

How do nurses' work arrangements influence nurse managers' communication? A qualitative study

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