The Relationship Between Technology and Financial Inclusion

Fanta, Ashenafi Beyene; Makina, Daniel

doi:10.1016/b978-0-12-814164-9.00010-4

Cited by 24 publications

(22 citation statements)

References 12 publications

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“…Technology was proved to play a key role in improving the quality of financial services (Fanta and Makina, 2019). This research investigated attitudes and intentions toward internet banking in the Democratic Republic of Congo, which is a financially underdeveloped country and where the rate of financial inclusion is still low.…”

Section: Resultsmentioning

confidence: 99%

“…Nowadays, financial services can be rendered through a variety of financial technologies, namely, cryptography, mobile wallets, roboadvisors, mobile apps, crowdfunding using Web 2.0 technology and many other technologies (Makina, 2019). Internet technology is helping to improve financial access and the usage of financial services (Fanta and Makina, 2019). Financial technology is creating a positive change in the way financial services are provided and new markets that motivate the unbanked to be included in the financial system (Makina, 2019).…”

Section: Introductionmentioning

confidence: 99%

“…Financial technology is proven to have a positive impact on financial inclusion in emerging and advanced countries (Ozili, 2018) as technology is becoming a significant determinant of financial inclusion. Fanta and Makina (2019) posit that technology has the power to deliver financial services to people wherever they are and when they are needed.…”

Section: Introductionmentioning

confidence: 99%

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Attitudes and intentions toward internet banking in an under developed financial sector

Safari

Bisimwa

Armel

2020

PRR

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Purpose The purpose of this study is to investigate customers’ attitudes and intentions toward internet banking in an underdeveloped banking sector. Design/methodology/approach The study was carried out in the Democratic Republic of the Congo. A sample of 215 respondents comprised of 112 non-users and 103 users of internet banking was selected in the city of Bukavu following a convenience sampling method and structural equation modeling was applied to test the research hypotheses. Findings The results show that for users of internet banking their attitudes are determined by their perceived usefulness while for non-users they are determined by their perceived usefulness and internet trust. For users of internet banking, their intentions to continue using internet banking are determined by attitudes and perceived usefulness; while for internet banking non-users, their intention to use internet banking is determined by their attitudes, their perceived web security and perceived usefulness. Originality/value Few research on internet banking have been done in central and sub-Saharan Africa. The present study gives new insights to assist financial institutions and researchers in understanding intentions and attitudes toward internet banking in an underdeveloped financial sector.

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Section: Resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Attitudes and intentions toward internet banking in an under developed financial sector

Safari

Bisimwa

Armel

2020

PRR

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“…Mishra and Shailendra [21] found that, mobile technology boosts financial inclusion particularly in far remote areas in countries. Ashenafi and Makina [22] using cross-sectional data of 168 countries, of which 48 African countries over the period 2012-2017, found that technology is fostering both access to and use of financial services. Mushtaq and Bruneau [17] through a panel dataset of 62 countries between 2001-2012, found by using S-GMM estimator's that ICT diffusion boosts financial inclusion, helping in reaching out the poor in a number of ways, by ebanking, mobile-banking and mobile ATMs.…”

Section: Specific Literature Reviewmentioning

confidence: 99%

“…Following Ashenafi and Makina [22], we use a standard financial inclusion model expressed by the following equation:…”

Section: Empirical Specificationmentioning

confidence: 99%

Does ICT Diffusion Improve Financial Inclusion in Africa?

Richard

2020

JEMT

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This article examines the effects of Information and Communication Technologies (ICT) diffusion on financial inclusion from a sample of 52 African countries. We specify and estimate a panel data model by Ordinary Least Squares (OLS) over the period 2006-2019, based on the different approaches of financial inclusion. Our results show that, ICT diffusion increases financial inclusion as well as penetration, accessibility and use of financial services in Africa. We suggest policies to promote ICT infrastructure to stimulate financial inclusion by promoting digital finance.

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Enhancing Inclusive Finance in Sub‐Saharan Africa: The Collaborative Role of Economic Freedom and Innovative Facilities

Nutassey,

Nomlala,

Sibanda

2024

Thunderbird Intl Bus Rev

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This paper gives insight into innovative facilities' role in the effect of economic freedom on inclusive finance in sub‐Saharan Africa (SSA) using data from 2008 to 2020. After using the generalized method of moment for the analysis, the study concluded that improving economic freedom promotes financial inclusion while expanding innovative facilities in SSA inhibits inclusive finance. The study also discovered that innovative facilities improve the impact of economic freedom on inclusive finance in SSA and subsequently diminish the effect of economic freedom on inclusive finance after certain thresholds (mobile usage 100.75, internet usage 34.1064, fixed broadband usage not applicable, telephone usage 13.3494, and innovative facility index 1.5619). Hence, policymakers are advised to increase freedom in SSA economies to boost financial inclusion by ensuring the bureaucracy for establishing financial institutions is minimized and institutions that ensure property rights and free will are instituted to encourage people to participate in financial services. When it comes to using innovative facilities to enhance freedom‐induced inclusivity in finance, technical and financial knowledge should be enhanced in addition to lowering the cost of using innovative facilities to access financial services in order to eliminate the threshold levels at which innovative facilities reduce inclusive finance SSA.

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The Relationship Between Technology and Financial Inclusion

Cited by 24 publications

References 12 publications

Attitudes and intentions toward internet banking in an under developed financial sector

Attitudes and intentions toward internet banking in an under developed financial sector

Does ICT Diffusion Improve Financial Inclusion in Africa?

Enhancing Inclusive Finance in Sub‐Saharan Africa: The Collaborative Role of Economic Freedom and Innovative Facilities

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