The relationship between positive workplace gossip and job satisfaction: The mediating role of job insecurity and organizational identity

Wang, Dawei; Niu, Zhaoxiang; Sun, Chongyu; Yu, Peng; Wang, Xiaolong; Xue, Qihui; Hu, Yixin

doi:10.3389/fpsyg.2022.989380

Cited by 4 publications

(2 citation statements)

References 88 publications

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“…First, although our research reveals that positive supervisor-directed gossip amplifies the negative consequences of negative supervisor-directed gossip on recipients, we acknowledge the importance of positive gossip in workplace dynamics and its associated benefits (e.g., A. Kim et al, 2019;D. Wang et al, 2022).…”

Section: Limitations and Future Directionsmentioning

confidence: 79%

Gossiping the (recipient’s) day away: The impact of supervisor-directed gossip on recipients’ rumination, sleep quality, vitality, and work outcomes.

Hu,

Deng,

Song

et al. 2024

Journal of Applied Psychology

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Despite gossip research's predominant focus on gossipers and gossip targets, existing theoretical views and the limited yet important empirical studies converge to suggest that gossip benefits its recipients. Our research builds on conservation of resources theory to shift this consensus by examining the negative effects of supervisordirected gossip on recipients. We theorize that hearing negative supervisor-directed gossip triggers both cognition-and affect-focused rumination, which consume resources, and we develop a research question around the moderating role of hearing positive supervisor-directed gossip. Furthermore, we propose that the aforementioned effects have cascading implications for recipients' work behaviors the following day. In a 15-day experience sampling investigation of 122 workers, we found that on days when employees hear negative gossip about the supervisor, they are more likely to engage in cognition-and affect-focused rumination, and hearing positive supervisor-directed gossip strengthens these positive relationships. In addition, we found that cognitionand affect-focused rumination lead to poor sleep quality and diminished next-morning vitality, which in turn results in reduced work engagement and supervisor-directed organizational citizenship behavior. We conclude by discussing the implications and future directions of our work.

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Section: Limitations and Future Directionsmentioning

confidence: 79%

Gossiping the (recipient’s) day away: The impact of supervisor-directed gossip on recipients’ rumination, sleep quality, vitality, and work outcomes.

Hu,

Deng,

Song

et al. 2024

Journal of Applied Psychology

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“…As shown in Table 1, more than half of the reviewed studies explored the consequences of workplace gossip (e.g., [66,127]), and only about a quarter of the studies examined antecedents of workplace gossip (e.g., [44,56]). Most studies used either time-lagged (e.g., [71,103]) or cross-sectional designs (e.g., [69,115]). Experimental study designs that allowed for causal inferences were scarce (e.g., [17,73]).…”

Section: Review Findingsmentioning

confidence: 99%

Peeling Away the Layers of Workplace Gossip: A Framework, Review, and Future Research Agenda to Study Workplace Gossip as a Dynamic and Complex Behavior

Begemann

Lehmann‐Willenbrock

Stein

2023

Merits

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Workplace gossip, a ubiquitous organizational behavior broadly defined as talking about an absent target in an evaluative way, has received increasing scientific attention over the past few years. The complexity and dynamism of the workplace gossip phenomenon create challenging research conditions such that studies focusing on the allegedly same type of workplace gossip can produce differential findings. To address this problem and better align theory and methodology, our manuscript first proposes a framework of workplace gossip that accounts for the interdependencies of the context-embeddedness and dynamism of workplace gossip. Guided by this framework, we systematically evaluate extant workplace gossip research, spanning a total of N = 104 empirical research articles. Highlighting current methodological challenges that indicate a neglect of the dynamic nuances and contexts of workplace gossip, we argue that previous organizational research painted an overly simplistic picture of workplace gossip. By looking beyond traditional organizational research designs, we derive recommendations to advance research on workplace gossip and, ultimately, to establish it as a complex and dynamic social interaction behavior.

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The effects of positive and negative workplace gossip on employees’ work engagement: a social information processing process

Shan,

Guang,

Yuling

2024

Curr Psychol

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The relationship between positive workplace gossip and job satisfaction: The mediating role of job insecurity and organizational identity

Cited by 4 publications

References 88 publications

Gossiping the (recipient’s) day away: The impact of supervisor-directed gossip on recipients’ rumination, sleep quality, vitality, and work outcomes.

Gossiping the (recipient’s) day away: The impact of supervisor-directed gossip on recipients’ rumination, sleep quality, vitality, and work outcomes.

Peeling Away the Layers of Workplace Gossip: A Framework, Review, and Future Research Agenda to Study Workplace Gossip as a Dynamic and Complex Behavior

The effects of positive and negative workplace gossip on employees’ work engagement: a social information processing process

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