The relationship between perceived crowding and cyberloafing in open offices at Iranian IT-based companies

Zoghbi‐Manrique‐de‐Lara, Pablo; Sharifiatashgah, Maryamsadat

doi:10.1007/s10111-020-00627-y

Cited by 11 publications

(15 citation statements)

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“…As the literature shows, there has been a great emphasis on employees' perceptions and beliefs when evaluating the different aspects of the workplace over the past decade (Adamovic 2022;Hua et al 2011;Needle and Malia 2021;Pitchforth et al 2020;Trenerry et al 2021;Zerella et al 2017;Zoghbi-Manrique-de-Lara and Sharifiatashgah 2021). Derivative from such emphasis is that perceptions and beliefs should have a considerate role to play in conceiving and designing the spatial, cultural, and managerial experience of work, as they can impact the success or failure of different interventions and changes (see, for example, Trenerry et al 2021 on factors influencing adoption of technological changes in the workplace; and Skogland and Karsten Hansen 2017).…”

Section: Discussionmentioning

confidence: 99%

“…Within the existing requirements that literature discusses for workplace design and management, the importance of socio-spatial context was realised through this SLR. Notably, concepts such as proximity, individuality, territory, diversity, heterogeneity, etc., were discussed, all of which accentuate the place and importance of how individuals feel and behave at work, in relation to others and their social and cultural context (Adamovic 2022;Forooraghi et al 2020;Malinin et al 2016;Needle and Malia 2021;O'Hara et al 2011;Serrano-Martínez 2016;Sicotte et al 2019;Trenerry et al 2021;Zerella et al 2017;Zoghbi-Manrique-de-Lara and Sharifiatashgah 2021). The literature considers that the dynamics within the space of work are multi-factorial, complex and cannot be examined independently of the other (Chen et al 2020;Davis et al 2011;Manca 2022;Trenerry et al 2021).…”

Section: Discussionmentioning

confidence: 99%

“…An issue that literature brings attention to is territorial behaviour when understanding individual employee needs (Forooraghi et al 2020;Zoghbi-Manrique-de-Lara and Sharifiatashgah 2021). Further to this, as Manca's (2022) review highlights, the social grouping of employees is also important when thinking about how collaborative, open workspaces are occupied.…”

Section: A Requirement For Social Territories and Collective Synergiesmentioning

confidence: 99%

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Designing Post-Digital Hybrid Workplaces

Tahsiri

2023

ENQ

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As modes of work are becoming more diverse and distributed, it necessitates a revaluation of the approaches taken in designing of future workplaces. This paper argues that we are moving towards work practices that are post-digital, hybrid and collaborative in nature, requiring a closer examination of the values and requirements expected for such a workplace. In this light, the paper presents a Systematic Literature Review of research pertinent to workplace dynamics, design and management within the last decade. Two themes of ‘quality of life and satisfaction’ and ‘productivity and collaboration’ were found to be key areas of focus in literature. Collectively factors contributing to work dynamics and performance under these two themes were: crowding, degree of connectivity, degree of sociability, employee culture and perception of work, fatigue and stress, indoor environmental quality, motivation, conditions of the remote site of work, degree and culture of communication, degree of control, distractions with non-work related content, infrastructure for effective communication and interaction, mobility and flexibility, office layout and degree of spaciousness, and work and cognitive load. These raised a number of expectations for the workplace, which this paper argues renders the future workplace as a tempo-spatial phenomenon, juxtaposing constructs of the personal/individual with the social collective, dysconnectivity with connectivity and asynchrony with synchrony within a network of functions distributed across physical and digital spaces of work.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: A Requirement For Social Territories and Collective Synergiesmentioning

confidence: 99%

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Designing Post-Digital Hybrid Workplaces

Tahsiri

2023

ENQ

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“…Hu et al (2021) investigated social cyberloafing from the perspective of affective events theory and concluded that it was associated with loneliness and ostracism at the workplace. Based on the conservation of resources theory, Zoghbi-Manrique-de-Lara and Sharifiatashgah (2021) showed that perceived crowding was positively associated with cyberloafing.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Because of the counterproductive nature of cyberloafing, scholars have explored various monitoring and curbing mechanisms, both intrusive and organic (Kwak et al , 2021; Usman et al , 2021; Song et al , 2021; Hensel and Kacprzak, 2021; Zoghbi-Manrique-de-Lara and Sharifiatashgah, 2021; Nivedhitha and Sheik Manzoor, 2020) to control cyberloafing. For the purpose of monitoring and controlling cyberloafing, the surveillance of the usage of online facilities in office spaces (Burdin et al , 2020) has been suggested, but research showed that inorganic and intrusive surveillance can create a sense of mistrust and reduce satisfaction levels and motivation among employees (Jiang et al , 2020).…”

Section: Literature Reviewmentioning

confidence: 99%

Push-pull factors and means-end chain framework of cyberloafing: a soft laddering study using LadderUX

Batabyal

Bhal

2022

JICES

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Purpose Previous studies on cyberloafing have so far not focused on the interlinkages among push factors, pull factors, consequences of actions and value orientations of the employees in a comprehensive manner. The purpose of this study is to close that gap by integrating push-pull theory with means-end chain framework. Design/methodology/approach Using a soft-laddering technique, semi-structured interviews were conducted with 21 Indian employees from various organizations with prior written consent. After performing the content analysis and preparation of ladders, an implication matrix and a hierarchical value map were constructed using the LadderUX tool. Findings “Upholding conversational conformity,” “achieving efficiency through noise cancellation,” “addressing occasional requirements,” “social networking as a coping mechanism,” “staying informed and sharing opinions,” “attempting job or profile alteration” and “fulfilling transactional obligations” turned out to be the seven prominent means-end chain patterns, with their respective push-pull factors, consequences and value orientations. This study also suggested the multifaceted character of cyberloafing in a continuum, from “serious-destructive” to “minor-positive” to “facilitative-productive.” Research limitations/implications This study has been conducted by focusing on cyberloafing at physical workplaces and not in the context of distributed work environments. Practical implications The findings of this study will enable organizations to frame an appropriate set of guidelines to control this behavior. Originality/value To the best of the authors’ knowledge, this study is the first to integrate the push-pull theory and means-end chain framework to explore the nuances of cyberloafing among employees.

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