The Relationship between Organisational Culture and Job Satisfaction in Higher Education Institutions: The Bishkek Case

Abstract

Organisational culture and job satisfaction are crucial insofar as human resources are the most valuable resources organisations have in today's business world. Organisational culture encompasses the characteristics that unite and integrate employees of an organisation and distinguish them from employees of other institutions. An employee who has high job satisfaction is an employee who enjoys his/her job and is satisfied with the conditions provided by the organisation. By doing the best that they can do, employees with high job satisfaction ensure that the institution has a competitive advantage and, as a result, extends its life. In this study, questions about organisational culture, levels of job satisfaction and factors influencing them were examined in higher education institutions in Bishkek, Kyrgyzstan. Determining the relationship between organisational culture and job satisfaction in higher education institutions was also one of the objectives of this study. In this study, factors influencing organisational culture and job satisfaction in the case of higher education institutions in the service sector were investigated. In line with the research objective, a questionnaire was conducted in order to be able to explain the factors influencing organisational culture and job satisfaction of university employees and describe the relationship that exists, if any, between organisational culture and job satisfaction. Results showed that there is a significant linear and positive correlation between organisational culture and job satisfaction at a level of 47.2 %, which corresponded to a medium strength. In this case, an improvement in organisational culture will cause an increase in job satisfaction.

The Impact of Leadership, Organizational Culture, and Organizational Climate on Employee Job Satisfaction

“…The results of hypothesis testing 2 show that Ha is accepted, because a significant value of tvalue ≥ ttable (α/2) is obtained, which is (2,070 > 1,999) and is also reinforced by a pvalue <α or (0,043 <0,05), meaning that there is an influence of Organizational Culture on Employee Job Satisfaction at KPP Madya Dua Jakarta Utara. These results are in accordance with research conducted by Celalettin Serinkan, Mehmet Kiziloglu (2021) and Mateja Cucek, Sonja Mlaker Kac (2020) which states that Leadership affects employee Job Satisfaction.…”

The Impact of Higher Education Institution Culture on Teachers' Job Satisfaction

“…In the context of higher education, authors (Duan, et al, 2018;Pavlović, et al, 2020;Serinkan & Kiziloglu, 2021;Chen, 2023;Borrego, et al, 2023;Sell, 2023;Geiger, et al, 2023) define organisational culture as the culture at a particular school, that is favourable to the learning processes and all stakeholders. The culture of a higher education institution influences the thinking of the community, manifesting itself in established traditions and customs, norms of behaviour, and unifying values, attitudes and beliefs.…”

“…Job satisfaction is a complex and multifaceted concept. An analysis of scientific literature (Duan & Yuanyuan, 2018;Sinniah et al, 2022;Marasi, et al, 2022;Kim et al, 2023;Chen, 2023;Smith, 2021;Geiger, et al, 2023;Serinkan & Kiziloglu, 2021;Blömeke, et al, 2021;Pavlović, et al, 2020;Borrego, et al, 2023;Sell, 2023;Serinkan & Kiziloglu, 2021; allows perceiving job satisfaction as a multidimensional construct, distinguishing various factors that affect employees' job satisfaction, fostering a cohesive organisational community, ensuring employees' gender equality, revealing the relationship between teachers' satisfaction with their job and students' satisfaction with their studies, identifying problems of the entire organisation and cases of its successful performance.…”

“…An analysis of scientific literature and empirical research (Duden, 2011;Patapas & Labenskytė, 2011;Shahzad, 2012;Pavlović, et al, 2020;Serinkan & Kiziloglu, 2021;Smith, 2021;Geiger, et al, 2023; has revealed that the majority of modern organisations understand that employees' job satisfaction is an important factor for organisational prosperity and that job satisfaction is directly affected by the organisation's culture. A strong organisational culture and the ability to manage work processes well has a positive impact on employees and enhances organisational performance, encourages continuous improvement, provides intrinsic motivation, and shapes employees' beliefs, behaviours, values and customs, which has a direct impact on many of the organisation's interests: the organisation's reputation in the public eye, performance, employees' benevolence, motivation and job satisfaction.…”

Institutional culture and academic career progression: Perceptions and experiences of academic staff

“…The importance of a career enabling culture is evident. Higher education institutions should, like any other organisation, understand the characteristics of the institutional culture that directs the behaviours and attitudes of its members (Serinkan & Kiziloglu, 2021) and, moreover, that would contribute to the enablement and professional development of their employees (Grobler et al, 2014). These characteristics include the values, practices and behaviours, as summarised by Martins and Terblanche (2003).…”