The relationship between industrial process maturity and quality certification

Estorilio, Carla Cristina Amódio; Vaz, Greice R. Moraes; Lisboa, Fábio Cordeiro de; Bessa, Ligia de Oliveira Franzosi

doi:10.1016/j.csi.2014.11.002

Cited by 12 publications

(2 citation statements)

References 7 publications

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“…Each group of questions represents the goals that the company Figure 1. Variables evaluated to satisfy the maturity levels (Estorilio et al, 2015).…”

Section: Quality Certificationmentioning

confidence: 99%

Relationship between PDP maturity and ISO certification in the food industry

Franzosi

Estorilio

2019

Gest. Prod.

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Food companies have been seeking certification of their Product Development Processes (PDP) as a symbol of quality, however, few are prepared to obtain it. One of the hypotheses is that some companies are not mature enough to obtain this certification and maintain it in the long term. To guarantee the product quality, it is important that all the activities responsible for the PDP are aligned, integrated, measured and controlled, thus characterizing the PDP maturity. Therefore, the aim of this work is to analyze the PDP maturity level of the food industry to identify the compatibility with the situation of their Quality Certifications. For this, an adapted method of the Capability Maturity Model Integration (CMMI) is used to measure the company’s maturity, seeking also to identify the status of their certifications. Information was collected from five companies in the food industry, which presented consistency between their certifications and maturity levels; four are level 1 and have no certification and one is level 2 and is certified by the International Organization for Standardization (ISO)

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“…Each group of questions represents the goals that the company Figure 1. Variables evaluated to satisfy the maturity levels (Estorilio et al, 2015).…”

Section: Quality Certificationmentioning

confidence: 99%

Relationship between PDP maturity and ISO certification in the food industry

Franzosi

Estorilio

2019

Gest. Prod.

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“…In parallel to this scenario, software engineering (SE) practices have been applied in the industry, in part thanks to the use of software process capability maturity (SPCM) models both in classical development and in new agile software development . These models are a collection of best practices in SE that help organizations to improve their process.…”

Section: Introductionmentioning

confidence: 99%

HCI in practice: An empirical study with software process capability maturity model consultants in Brazil

Gonçalves

Oliveira

Kolski

2018

J Software Evolu Process

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Human‐computer interaction (HCI) and software engineering (SE) are undoubtedly important domains for the development of interactive systems. The quality of an interactive system is usually considered dependent on the user interface design and evaluation, which implies the use of HCI and SE approaches on the adequate software process. With the wide use of software process capability maturity (SPCM) models in the industry and their role of proposing best practices for software development and maintenance, some questions come up: To what extent are HCI approaches known and used to develop interactive systems? What is their level of use compared to SE approaches? To answer these questions, we conducted an empirical study in the Brazilian industry. Thirty‐six official consultants for the 2 SPCM models used in Brazil (CMMI‐DEV and MR‐MPS‐SW) provided us with their perception of knowledge and use concerning a set of predefined categories of approaches for HCI and SE that support the engineering practices of those SPCM models. By using a paired t test, we concluded that consultants of those models do not know and do not use HCI approaches as well as they know and use SE approaches. Moreover, they know little about HCI approaches, which may justify their poor use.

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Requirements and Barriers in the Process of Food Export from Brazil to Europe

Franzosi

Estorilio

2022

Product Lifecycle Management. Green and Blue Technologies to Support Smart and Sustainable Organizations

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The relationship between industrial process maturity and quality certification

Cited by 12 publications

References 7 publications

Relationship between PDP maturity and ISO certification in the food industry

Relationship between PDP maturity and ISO certification in the food industry

HCI in practice: An empirical study with software process capability maturity model consultants in Brazil

Requirements and Barriers in the Process of Food Export from Brazil to Europe

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