The relationship between ethnocentrism and cultural intelligence

Young, Cheri A.; Haffejee, Badiah; Corsun, David L.

doi:10.1016/j.ijintrel.2017.04.001

Cited by 46 publications

(43 citation statements)

References 42 publications

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“…Overall, CQ has been linked to transformational leadership, which emphasizes offering followers a vision and inspiring them by acting as role models (Ramsey et al, 2017), while Solomon and Steyn (2017) found that leaders' metacognitive CQ and motivational CQ are better predictors for empowering leadership (i.e., focus on assigning authority and responsibilities to followers) than for directive leadership (i.e., emphasizing precise goals and instructions). Young, Haffejee, and Corsun (2017) found that overall CQ and all dimensions of CQ, with the exception of cognitive CQ, are negatively related to ethnocentrism. However, only motivational CQ statistically significantly predicted changes in ethnocentrism after a 4week mentoring program.…”

Section: Chen and Song 2012)mentioning

confidence: 88%

Hype or hope? A new look at the research on cultural intelligence

Fang

Schei

Selart

2018

International Journal of Intercultural Relations

102

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Cultural intelligence (CQ), the capability by which expatriates, managers, and others involved in cross-cultural interactions function effectively in a globalized world, was introduced in 2003 and has garnered wide attention recently. In this paper, we present a detailed and up-to-date review of 142 empirical articles in the CQ research field. We first examine the concept of CQ, including its definition, structure, measurement, and validity. We then review the vast number of empirical studies that investigate the antecedents, development, direct and indirect effects, moderating effects, and aggregated effects of CQ, as well as qualitative studies. The analysis shows several issues that likely will be relevant to the research debate in the near future. These issues include investigations of (1) whether cultural intelligence is universal or culture-specific, (2) why objective measures that assess CQ are lacking, (3) to what extent a person can develop cultural intelligence, (4) to what extent there are dark sides to cultural intelligence, and (5) the role cultural intelligence plays as a predictor of individual and group performance. Addressing these questions may help us reveal the true potential of CQ in contemporary organizations and thus, affirm that the promise of CQ is more than just hype.

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Section: Chen and Song 2012)mentioning

confidence: 88%

Hype or hope? A new look at the research on cultural intelligence

Fang

Schei

Selart

2018

International Journal of Intercultural Relations

102

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“…Understanding the effect sizes of intercultural development programs are important because CQ has many direct benefits to school and workplace performance. Research shows that those with a higher CQ have lower levels of ethnocentrism (Young et al, 2017) and are better prepared to adjust their behavior in cross-cultural situations (Guðmundsdóttir, 2015;Presbitero & Toledano, 2017;Young et al, 2017) commonly found in the university and workplace settings. CQ has been linked to an increased task (Presbitero & Toledano, 2017) and work performance (Wang, 2016) as well as innovativeness (Lorenz et al, 2018).…”

Section: Discussionmentioning

confidence: 99%

Evaluating an Intensive Program to Increase Cultural Intelligence: A Quasi-Experimental Design

et al. 2021

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This study used a quasi-experimental design to compare the effects of an intercultural development program on students' Cultural Intelligence (CQ) compared with students in a summer research program who did not receive the intervention. Social Learning Theory guided a 9-week student-centered cultural learning course focused on attention, retention, and reproduction of each CQ domain. After the course, students had opportunities to practice their CQ abilities while studying abroad. Pre-assessment CQ determined an individualized learning plan. Reflective journaling and cultural mentoring were used to maximize student CQ growth. Using multi-level modeling, we observed a statistically significant increase in three CQ domains compared to the comparison control group: cognitive (p<.01), metacognitive (p<.01), and behavioral CQ (p<.01). Motivation CQ scores did not significantly improve (p=0.08). Our results suggest that a university intercultural development program that intentionally combines a cultural learning course with a study abroad experience may improve students’ CQ.

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“…In contrast, consumers with low CQ are not excited in the group and are not interested to learn from a different culture (Barnes, 2015). Individuals with strong cultural intelligent and ethnocentric value attempt to learn different cultures but the concern with their cultural identities or feeling opposite toward other cultures (Young et al, 2017). Baruk (2019) indicates that there are various levels of EC, which provide different impact on willingness to avoid the global brand.…”

Section: H1 Gcc Has a Positive Effect On Gcmentioning

confidence: 99%

Linking global consumer culture and ethnocentric consumerism to global citizenship: exploring the mediating effect of cultural intelligence

Pratono

Arli

2020

IJSSP

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PurposeThis article attempts to understand the impact of global consumer culture and ethnocentric consumerism on global citizenship by identifying the mediating effect of cultural intelligence.Design/methodology/approachThe proposed structural equation model explains the relationship between global consumer culture, ethnocentric consumerism, and global citizenship. The empirical analysis involves an online survey targeted young people in Indonesia context.FindingsThe empirical evidence broadly supports the view that cultural intelligence strengthens the impact of global consumer culture and ethnocentric consumerism on global citizenship. There is a strong tendency in this study to suggest that global consumerism will not be able to contribute to global citizenship unless cultural intelligence provides as a mediating variable. However, the results do not support the mainstream literature, which suggests that ethnocentric consumerism harms global citizenship.Originality/valueThis study extends the discussion on achieving sustainable development by examining global citizenship leads to a better understanding of consumer culture theory.

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The relationship between ethnocentrism and cultural intelligence

Cited by 46 publications

References 42 publications

Hype or hope? A new look at the research on cultural intelligence

Hype or hope? A new look at the research on cultural intelligence

Evaluating an Intensive Program to Increase Cultural Intelligence: A Quasi-Experimental Design

Linking global consumer culture and ethnocentric consumerism to global citizenship: exploring the mediating effect of cultural intelligence

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