The relationship between burnout syndrome and empathy among nurses in emergency medical services

Vévodová, Šárka; Vévoda, Jiří; Vetešníková, Marcela; Kisvetrová, Helena; Chrastina, Jan

doi:10.1016/j.kontakt.2016.02.002

Cited by 8 publications

(4 citation statements)

References 19 publications

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“…Empathy in the context of healthcare is defined as a cognitive (as opposed to emotional/affective) attribute that involves understanding the experiences and perspective of the patient, combined with the ability to communicate this understanding to the patients (Hojat and Gonnella, 2016). This distinction is very important since it has demonstrated that emotional empathy in nurses is positively correlated with emotional exhaustion (Williams, 1989), and with burnout (Vévodová et al, 2016). On the contrary, empathy as a cognitive attribute of caregivers has a positive role on prevention of burnout and work distress (Hojat, 2016).…”

Section: Discussionmentioning

confidence: 99%

Professionalism and Occupational Well-Being: Similarities and Differences Among Latin American Health Professionals

2017

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Context: Empathy, teamwork, and lifelong learning are described as key elements of professionalism. The first recipients of their benefits are professionals themselves. Paradoxically, scarce studies have reported association between professionalism and occupational well-being. The main purpose of this study was to characterize the influence that empathy, teamwork, and lifelong learning, play in the occupational well-being of physicians and nurses working in Latin American healthcare institutions.Materials and Methods: The Jefferson Scale of Empathy, the Jefferson Scale of Attitudes toward Physician-Nurse Collaboration, the Jefferson Scale of Physicians Lifelong Learning, and the Scale of Collateral Effects (somatization, exhaustion, and work alienation), were administered to 522 physicians and nurses working in institutions of Mexico, Colombia, Ecuador, and Argentina. Internal reliability was calculated. Gender and discipline were used as explanatory variables in comparison analysis. Two-way analysis of variance was performed to examine differences due to the main effects of the gender, and discipline, and to determine possible combined effects. Correlation analysis was performed to measure associations between collateral effects and age, and between collateral effects and professionalism.Results: A total of 353 (68%) surveys were returned fully completed. Adequate reliability was confirmed in all instruments. No differences were found among countries for collateral effects. Correlation analysis confirmed in physicians an inverse association between empathy and collateral effects (P = -0.16; p < 0.05), and between collateral effects and lifelong learning (P = -0.18; p < 0.01). In nurses, this association was confirmed only for empathy (P = -0.19; p < 0.05). Important differences in the development of professionalism and in its effects on occupational well-being appeared associated to inter-professional collaboration and work roles. An inverse correlation between age and collateral effects was confirmed in physicians (P = -0.22; p < 0.001) and in nurses (P = -28; p < 0.001). Comparison by gender confirmed higher somatization in women physicians and nurses than in men groups (p < 0.001). On the other hand, comparison by discipline confirmed higher exhaustion and alienation in physicians than in nurses (p < 0.01).Conclusion: The findings support the importance that empathy, teamwork, and lifelong learning have in practitioners’ health and welfare, and the role that cultural behaviors, associated to work professional models and social stereotypes, play in the interaction between professionalism and occupational well-being.

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Section: Discussionmentioning

confidence: 99%

Professionalism and Occupational Well-Being: Similarities and Differences Among Latin American Health Professionals

2017

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“…Midwives also encounter stress in their profession. Surveys carried out in healthcare facilities showed high levels of stress in health professionals resulting from a lack of time for professional activities, high workload, workplace bullying, management styles and job insecurity (Vévodová et al, 2016). All these may lead to physical and mental health problems (Rodwell, Munro, 2013).…”

Section: Discussionmentioning

confidence: 99%

Job Satisfaction of Midwives: A Literature Review

Nedvědová¹,

Dušová²,

Jarošová³

2017

Cent Eur J Nurs Midw

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Aim: The aims of the literature review were to identify and analyze factors affecting job satisfaction of midwives. Design: A literature review. Methods: Included in the literature review were full texts of papers published in English language from 1990 to 2014. The search for relevant data was performed using the electronic databases CINAHL, Medline, Science Direct and Wiley Online Library. From a total of 43 studies found, 11were analyzed as quantitative studies that fulfilled the specified criteria. Results: Job satisfaction of midwives is affected by a lack of support from the management of healthcare facilities, low salary, understaffing, insufficient time for professional activities, work-family imbalance, high workload, physical demands, inadequate professional development, working environment, stress and low autonomy at work. Midwives showed signs of exhaustion, fatigue, hostility and depression, contributing to job turnover. Conclusion: The literature review presents the factors influencing job satisfaction of midwives. This is affected by many variable determinants, which create a feeling of job satisfaction of midwives, but can also lead to job dissatisfaction and, consequently, high turnover.

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“… Vévodová et al (2016) also demonstrated a relationship between occupational burnout syndrome and empathy, reporting a weak positive and significant correlation between empathy and emotional exhaustion in general ward nurses working in emergency departments.…”

Section: Differences In the Empathy Scores Of The Three Hospitalsmentioning

confidence: 94%

The role of spiritual intelligence in predicting the empathy levels of nurses with COVID-19 patients

Aliabadi

Zazoly

Sohrab

et al. 2021

Archives of Psychiatric Nursing

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Aim Given the prolongation of the newly emerging COVID-19 pandemic and the significance of caring for the patients by nursing staff, investigating and planning for the different psychological dimensions of this group is of paramount importance. Hence, this study investigated the role of spiritual intelligence in predicting nurses' empathizing with COVID-19 patients. Methods This descriptive-correlation study was conducted in 2021 on nurses caring for COVID-19 patients in three public hospitals. The researchers used two standard questionnaires, including the Jefferson Scale of Empathy (JSE) and Spiritual Intelligence (SI), for data collection. The collected data were analyzed in SPSS16 using descriptive statistics and the following: The Mann-Whitney U test, Kruskal–Wallis test, Regression, chi-square test, and Pearson and Spearman correlations. Results The statistical population consisted of 338 nurses with an average age of 34 and ten years of work experience. There was a significant positive relationship between the empathy scores and spiritual intelligence scores of the nurses caring for COVID-19 patients (P<0.05). It was also concluded from the regression analysis that, spiritual intelligence affect empathy. Mean score of empathy was higher in hospitals where more nursing staff had MSc degrees. There was a significant difference between the empathy scores of the three hospitals (P<0.05). Conclusion The results indicated that there is a positive relationship between empathy and spiritual intelligence. Therefor improving spiritual intelligence is the appropriate strategy to ameliorate empathy during the COVID19 pandemic. At the same time, study indicated attention to the issue of nurses' mental health. Hence, it was suggested to incorporate these issues in the training programs and national/international decisions.

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The relationship between burnout syndrome and empathy among nurses in emergency medical services

Cited by 8 publications

References 19 publications

Professionalism and Occupational Well-Being: Similarities and Differences Among Latin American Health Professionals

Professionalism and Occupational Well-Being: Similarities and Differences Among Latin American Health Professionals

Job Satisfaction of Midwives: A Literature Review

The role of spiritual intelligence in predicting the empathy levels of nurses with COVID-19 patients

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