The questions we ask – differences between the peer and allied health workforces

Wyder, Marianne; Roennfeldt, Helena; Kisely, Steve; Ehrlich, Carolyn; Lau, Geoffrey; Vilic, Gabrielle; Crompton, David; Dark, Frances

doi:10.1080/18387357.2020.1717360

Cited by 5 publications

(3 citation statements)

References 15 publications

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“…Commonly, the studies described peer workers as bridges (Burke et al, 2018 ; Byrne et al, 2018 ; Cleary et al, 2018 ; Hillman et al, 2022 ; MacLellan et al, 2017 ) and individuals who facilitate connecting (Clossey et al, 2018 ; Harris et al, 2020 ; Van Zanden & Bliokas, 2021 ; Weir et al, 2019 ; Zeng & Chung, 2019 ), linking (Byrne et al, 2021b ; Jacobson et al, 2012 ; Martin et al, 2021 ; Otte et al, 2019 ; Scanlan et al, 2017 ), and navigating (Aminawung et al, 2021 ; Barrenger & Hamovitch, 2019 ; Brasier et al, 2022 ; Chisholm & Petrakis, 2020 ; Corrigan et al, 2017 ) and who function as advocates (Byrne et al, 2017 ; Ehrlich et al, 2020 ; Eisen et al, 2015 ; Scanlan et al, 2020 ; Wyder et al, 2020 ). Consequently, peer workers expand service users’ access to resources and increase their involvement with the service system.…”

Section: Resultsmentioning

confidence: 99%

“…By contrast, others will be left out, reducing involvement across the service cycle instead of ensuring that involvement “occur at all phases of a service lifecycle’ (Osborne et al, 2013 , p. 142). As an example, peer workers who are involved in evaluations and research seem to be more common (Gillard et al, 2010 ; Goldsmith et al, 2019 ; Wyder et al, 2020 ), which is likely a direct consequence of this being a requirement for research funding. Furthermore, the results of evaluations in which peer workers participate may or may not be used prospectively to improve services.…”

Section: Discussionmentioning

confidence: 99%

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Peer Workers in Co-production and Co-creation in Mental Health and Substance Use Services: A Scoping Review

Åkerblom

Ness

2022

Adm Policy Ment Health

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People with lived experience of mental health challenges are extensively employed as peer workers within mental health and substance use services worldwide. Research shows that peer workers benefit individuals using such services and can have essential roles in developing recovery-oriented services. However, understanding how peer workers’ contributions, by their role, functions, and input can be better used remains a critical challenge. Research on public sector innovation has focused on relevant actors collaborating to tackle complex demands. Co-production and co-creation are concepts used to describe this collaboration. Co-production refers to the collaboration between providers and users at the point of service delivery, whereas co-creation refers to collaboration starting in the early service cycle phases (e.g., in commissioning or design), including solution implementation. We overviewed research literature describing peer workers’ involvement in mental health and substance use services. The research question is as follows: How are peer workers involved in co-production and co-creation in mental health and substance use services, and what are the described outcomes? A literature search was performed in 10 different databases, and 13,178 articles were screened, of which 172 research articles describing peer workers’ roles or activities were included. The findings show that peer workers are involved in co-production and function as providers of pre-determined services or, most often, as providers of peer support. However, they are rarely engaged as partners in co-creation. We conclude that the identified peer worker roles have different potential to generate input and affect service delivery and development.

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Section: Resultsmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Peer Workers in Co-production and Co-creation in Mental Health and Substance Use Services: A Scoping Review

Åkerblom

Ness

2022

Adm Policy Ment Health

View full text Add to dashboard Cite

show abstract

“…Upskilling in research knowledge may provide peer workers with an avenue for professional development and provide opportunities for career pathways and progression that are limited at present (Byrne, 2017; Productivity Commission, 2020). Peer workers have expressed interest in being more involved in research (Wyder et al , 2021), yet often report a sense of role ambiguity as one of the greatest challenges facing the workforce (Health Workforce Australia, 2014; Myrick and del Vecchio, 2016). Roles in lived experience research dissemination may also serve to draw attention to the evidence base underlying peer work and provide a unique opportunity to integrate the experiential evidence base with the empirical evidence base.…”

Section: Discussionmentioning

confidence: 99%

Peer workers disseminating lived experience research: a perfect match?

Honey

Boydell

Clissold

et al. 2022

JMHTEP

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Purpose This paper aims to explore the use of lived experience research in peer work. Design/methodology/approach A suite of user-friendly and engaging lived experience research resources was introduced to consumers by peer workers. In-depth interviews were conducted with 33 consumer participants and five peer workers about their experiences. The data were analysed using qualitative content analysis. Findings The role of the peer workers appeared critical in ensuring that participants, despite their varied needs, preferences and backgrounds, derived optimum benefit from each resource. Features in resource delivery that promoted a positive experience included presenting the resources in the context of an existing relationship, providing clear explanations, going through resources together, encouraging reflection, taking enough time; and flexible delivery. Peer workers viewed the resources as potentially useful in their everyday peer work and as a valuable addition to their peer work toolkit. Practical implications The benefit of lived experience research to consumers is likely to be optimised by supportive and thoughtful delivery of the resources. Peer workers have the skills and are in an ideal position to do this. Bringing lived experience research to consumers provides peer workers with a potentially unique and helpful approach for supporting and promoting recovery and is congruent with their overall practice. Originality/value Lived experience research has the potential to benefit consumers directly but is rarely brought to their attention. This paper is the first to examine the potential role of peer workers in introducing learnings from lived experience research to consumers.

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Empowered service users: peer workers co-production in Norwegian mental health and substance use services

Åkerblom,

Tritter

2024

Public Management Review

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The questions we ask – differences between the peer and allied health workforces

Cited by 5 publications

References 15 publications

Peer Workers in Co-production and Co-creation in Mental Health and Substance Use Services: A Scoping Review

Peer Workers in Co-production and Co-creation in Mental Health and Substance Use Services: A Scoping Review

Peer workers disseminating lived experience research: a perfect match?

Empowered service users: peer workers co-production in Norwegian mental health and substance use services

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