2017
DOI: 10.1016/j.ijpe.2017.05.002
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The QM evolution: Behavioral quality management as a firm’s strategic resource

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Cited by 45 publications
(44 citation statements)
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References 42 publications
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“…In turn the TMC has significant and positive effect on ACP, RO and ASM. Our findings partially support important literature (see, Ahire and Ravichandran, 2001;Cho et al 2017). However, organisations especially in the emerging economies have failed to align their organisational strategies to the prevailing environment.…”
Section: Managerial Implicationssupporting
confidence: 84%
See 1 more Smart Citation
“…In turn the TMC has significant and positive effect on ACP, RO and ASM. Our findings partially support important literature (see, Ahire and Ravichandran, 2001;Cho et al 2017). However, organisations especially in the emerging economies have failed to align their organisational strategies to the prevailing environment.…”
Section: Managerial Implicationssupporting
confidence: 84%
“…The term "Total Quality Management" (TQM) denotes a set of tools, techniques, and procedures that are used to reduce or eliminate variation from a production process or servicedelivery system (Ebrahimi and Sadeghi, 2013;Akgün et al 2014;Cho et al 2017).…”
Section: Introductionmentioning
confidence: 99%
“…General issues of quality management were devoted to their work V. I. Gissin, L. E. Basovskiy, J. Bourke, S. Roper [2], V. B. Protasiev, V. Yu. Gulenkov, Y. S. Cho, J. Y. Jung, K. Linderman [3], M. C. Kupriyanova, F. Taddese [4], L. Ilies, H. C. Salagean, I. Beleiu [5], J. M. Wu, X. D. Ling [6], J. Huang, Y. Bian, W. Cai [7] and others. The problems of developing the quality management of the enterprise in various aspects, including for Russian enterprises, were developed in the works of S. P. Konoplev, O. V. Kozhevina, V. M. Mishin and other authors.…”
Section: Methodsmentioning
confidence: 99%
“…However, previous OM scholars acknowledged the potential threat of a common method variance (CMV) on the validity of the survey results due to the self-reported nature of data [91,92]. Therefore, as ex-ante remedies for controlling CMV, we applied the following criteria to recruit appropriate survey participants; (i) the participant must have a full-time position in his/her organization, and (ii) the participant must be fully aware of his/her organization's resources and innovation activities, and (iii) if there are two or more respondents in the same organization, the survey participants are selected based on the position of the organization, that is, the top level information provider of the respondents [93,94]. We also asked respondents to participate in the survey anonymously to minimize the likelihood of CMV in the data [95].…”
Section: Samplementioning
confidence: 99%