BACKGROUND
The development and growth of mobile tools or solutions for information retrieval and communication, both at individual and organisational levels, has been extensive over the last decade. mHealth solutions are rapidly adapted to the healthcare service context to improve treatment, care, and effectiveness in healthcare services.
OBJECTIVE
Our overall aim of this systematic scoping review is to explore the role of citizen-patients’ involvement in the development of mHealth solutions, in order to inform future interventions. By identifying key characteristics of citizen-patients’ involvement in system development we aim to improve digital communication and collaboration between healthcare providers (HCPs) and citizen-patients, including sharing of healthcare data.
METHODS
The systematic scoping review will follow Joanna Briggs Institute methodology for scoping reviews by searching literature in three steps. We will include literature reporting on public, citizens and patients or next of kin participating in development of Mobile technology for health care purposes in MEDLINE, CINAHL, SCOPUS, ERIC, Embase and Proquest Dissertations and Theses. The screening process will be conducted by two of the authors. Data will be extracted by the use of a data extraction tool prepared for the study.
RESULTS
The study is expected to identify research gaps that will inform development of mHealth solutions. The final report is planned for submission to an indexed journal in January 2020.
CONCLUSIONS
To our knowledge, this review will be the first review to provide knowledge about how citizen- patients participate in system developments for mHealth tools and what value such involvement adds for the system development process.