The psychology of menu selection: Designing cognitive control of the Human/Computer Interface

Norman, Kent L.

doi:10.1016/0141-9382(92)90066-z

Cited by 129 publications

(130 citation statements)

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“…Based on a more ecologically valid approach, the present experiment involves an asymmetric hierarchical structure that is common in most practical applications (Norman 1990).…”

Section: Introductionmentioning

confidence: 99%

Expandable indexes vs. sequential menus for searching hierarchies on the World Wide Web

Zaphiris¹,

Shneiderman²,

Norman³

2002

Behaviour & Information Technology

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Abstract. An experiment is reported that compared expandable indexes providing full menu context with sequential menus providing only partial context. Menu depth was varied using hierarchies of two, three and four levels deep in an asymmetric structure of 457 root level items. Menus were presented on the World Wide Web within a browser. Participants searched for speci®c targets. Results suggest that reducing the depth of hierarchies improves performance in terms of speed and search e ciency. Surprisingly, expandable indexes resulted in poorer performance with deeper hierarchies than did sequential menus.

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“…Based on a more ecologically valid approach, the present experiment involves an asymmetric hierarchical structure that is common in most practical applications (Norman 1990).…”

Section: Introductionmentioning

confidence: 99%

Expandable indexes vs. sequential menus for searching hierarchies on the World Wide Web

Zaphiris¹,

Shneiderman²,

Norman³

2002

Behaviour & Information Technology

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“…Menu research conducted mostly with early videotex systems has in formed menu design, although the results of that research are not always applied to menu design for the Web sites. 19,20 Recently, Kevin Larson and Mary Czerwinski added to that work, concluding that a medium condition of depth and breadth best suited Web architectures. 21 Participants performed best with-and preferred-menu struc tures with sixteen and thirty-two items on the first and second levels, respectively, over a menu structure with eight items on three levels or one with thirty-two items on the first level and sixteen on the second.…”

Section: Menus Categories and Labelsmentioning

confidence: 99%

Usability of the Academic Library Web Site: Implications for Design

McGillis¹,

Toms

2001

CRL

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Today’s savvy library users are starting to equate the library Web site with the physical library. As they accomplish, virtually, many personal activities such as online shopping, banking, and news reading, they transfer those experiences to other activities in their lives. This increases their expectations about the functionality of a library Web site and how one interacts with it. The purpose of this study was twofold: to assess the usability of an academic library Web site and to better understand how faculty and students complete typical tasks using one. Thirty-three typical users successfully completed 75 percent of a set of typical tasks in about two minutes per task and were satisfied with the clarity and organization of the site. Despite their success in completing the tasks, however, they experienced difficulties in knowing where to start and with the site’s information architecture—in particular, with interpreting the categories and their labels. The authors concluded that library Web sites fail to take into account how people approach the information problem and often reflect traditional library structures.

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“…The deeper an item is within the menu, the more the operator must go through the process of searching, deciding on a choice and making the response selection to get to an item. The time spent on each screen may be less than with a broad menu, but more screens must be encountered (Norman, 1991). Deep menus place greater memory requirements on the user in order to remember where an item is located.…”

Section: Information Searchmentioning

confidence: 99%

“…• Enable the user to recover from errors quickly and easily, (Norman, 1991) when they occur. A responsive system will indicate the nature of the problem and suggest how to correct it.…”

Section: Error Managementmentioning

confidence: 99%

“…The effectiveness of the user interface depends upon how well the representation of the system, say a menu system, matches the engineer's way of thinking. According to Norman (1991), the layout of the system should engage the way the user conceptualizes the operation of the system. Menu systems frequently hide the organization and structure of the system.…”

Section: Dialog Designmentioning

confidence: 99%

See 1 more Smart Citation

Human Factors Guidelines for Locomotive Cabs

Multer¹,

Rudich²,

Yearwood³

1998

PsycEXTRA Dataset

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The psychology of menu selection: Designing cognitive control of the Human/Computer Interface

Cited by 129 publications

References 0 publications

Expandable indexes vs. sequential menus for searching hierarchies on the World Wide Web

Expandable indexes vs. sequential menus for searching hierarchies on the World Wide Web

Usability of the Academic Library Web Site: Implications for Design

Human Factors Guidelines for Locomotive Cabs

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