The psychological impact on staff of caring for people with serious diseases: The case of HIV infection and oncology

Catalán, José; Burgess, Adrian; Pergami, Andrea; Hulme, Nick; Gazzard, Brian; Phillips, Robert

doi:10.1016/0022-3999(95)00527-7

Cited by 89 publications

(78 citation statements)

References 23 publications

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“…Agreeing with this observation, the present study revealed that supervisory conflict is more important than supervisory support among home care workers. Previous reports indicated that formal support, such as that from a supervisor, increases burnout, whereas informal support, such as that from family or friends, decreases it 43) . Supervisory support was not significantly related to burnout as observed in a previous study 44) .…”

Section: Discussionmentioning

confidence: 98%

Interpersonal Conflict, Social Support, and Burnout among Home Care Workers in Japan

Fujiwara

Tsukishima

Tsutsumi

et al. 2003

Journal of Occupational Health

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Medicine-To examine associations between interpersonal relationships in work settings and burnout, a cross-sectional survey was conducted on home care workers in Sapporo, Japan, by using the Maslach Burnout Inventory (MBI) and scales of interpersonal conflict and social support developed by the authors. Questionnaires were distributed among 303 subjects and returned by 243 subjects (80%). Complete answers were obtained from 106 subjects and were used for analysis. In multiple regression analyses, conflict with clients and their families significantly related to emotional exhaustion and depersonalization of the MBI (p<.05). Supervisory conflict significantly related to emotional exhaustion (p<.05), whereas coworker conflict significantly associated with depersonalization (p<.01). It is suggested that conflicts with clients' families, as well as clients, are important i n d i c a t o r s f o r e m o t i o n a l e x h a u s t i o n a n d depersonalization of home care workers. (J Occup Health 2003; 45: 313-320)

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Section: Discussionmentioning

confidence: 98%

Interpersonal Conflict, Social Support, and Burnout among Home Care Workers in Japan

Fujiwara

Tsukishima

Tsutsumi

et al. 2003

Journal of Occupational Health

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“…no/low burnout, intermediate, and high burnout) (Maslach and Jackson, 1986) were employed for all the three subscales. The MBI has been used in several studies and proved to be reliable in measuring burnout among physicians (Catalan et al, 1996;Grunfeld et al, 2002;Ramirez et al, 1995).…”

Section: Methodsmentioning

confidence: 99%

Physician-patient communication among Southern European cancer physicians: The influence of psychosocial orientation and burnout

et al. 2005

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SUMMARYPhysician-patient communication is a critical factor for comprehensive care in oncology. Although a number of studies have been carried out in Northern Europe and the US on this subject, no data are available in Southern European countries. As a part of a multicenter Southern European Psycho-Oncology study (SEPOS), the present investigation was conducted to examine communication skills and related variables (i.e. psychosocial orientation, and burnout) among 125 physicians from Italy, Portugal, and Spain. The Self-Confidence in Communication Skills (SCCS) scale was given to assess physicians' perception of their communication skills and the Expected Outcome of Communication (EOC) scale was administered to examine the physicians' expectations about the effects of communicating with their patients. Doctors' psychosocial orientation was measured by using the Physician Belief Scale (PBS) and burnout was measured by using the Maslach Burnout Inventory (MBI). Although the physicians reported receiving minimal training in communication during their education, they tended to perceive themselves as skilled in patient communication, apart from some areas (e.g. dealing with denial, managing uncertainty, assessing anxiety and depression, and promoting patient-family openness). Low psychosocial orientation and burnout symptoms (i.e. emotional exhaustion, depersonalization, and poor personal accomplishment in their job) were associated with lower confidence in communication skills and higher expectations of a negative outcome, following physician-patient communication. The results suggest that there is a need for training cancer physicians in communication and for increasing a more definite psychosocially oriented approach in cancer care in Mediterranean countries.

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“…Burnout has been studied in different areas of Medicine such as Oncology, Intensive and Palliative Care Units, and Psychiatric Services, suggesting a higher prevalence among general and hospital practitioners who face chronic or life-threatening diseases (Olkinuora et al, 1990;Catalan et al, 1996;Ramirez et al, 1998;Thomsen et al, 1999;Grassi and Magnani, 2000;Graham and Ramirez, 2002;Fothergill et al, 2004;Embriaco et al, 2007).…”

mentioning

confidence: 99%

Haemato-oncology and burnout: an Italian survey

et al. 2008

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This cross-sectional survey aimed to evaluate the prevalence of burnout and estimated psychiatric disorders among haematooncology healthcare professionals in Italy. The aspects of work that respondents perceive as stressful and satisfying have also been examined. The assessments were made using the Maslach Burnout Inventory (MBI), General Health Questionnaire and a studyspecific questionnaire. Logistic regression models were applied to show associations between different sources of work-related stress and burnout. Three hundred and eighty-seven out of 440 (87.95%) returned their questionnaires. The scores on MBI subscales indicate a high level of emotional exhaustion in 32.2% of the physicians and 31.9% of the nurses; a high level of Depersonalisation in 29.8 and 23.6%, respectively; and a low level of personal accomplishment in 12.4 and 15.3% respectively. The estimated prevalence of psychiatric disorders was 36.4% in physicians and 28.8% in nurses. Statistical analysis confirmed age, sex, personal dissatisfaction, physical tiredness and working with demanding patients to be associated with burnout. In conclusion, haemato-oncology healthcare professionals report a level of burnout and estimated psychiatric morbidity comparable to other oncological areas. Knowledge of the mechanisms of burnout and preventing and dealing with them is therefore a fundamental requirement for the improvement of quality in health services and job satisfaction.

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The psychological impact on staff of caring for people with serious diseases: The case of HIV infection and oncology

Cited by 89 publications

References 23 publications

Interpersonal Conflict, Social Support, and Burnout among Home Care Workers in Japan

Interpersonal Conflict, Social Support, and Burnout among Home Care Workers in Japan

Physician-patient communication among Southern European cancer physicians: The influence of psychosocial orientation and burnout

Haemato-oncology and burnout: an Italian survey

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