The Psychological Dilemma of Chinese Ocean Crews

Sun, Lei; Hu, Chenbin; Liu, Wei; Zhang, Wenjing; Duan, Jiayi; Li, Ziyan; Wu, Tianle

doi:10.2112/si103-136.1

Cited by 5 publications

(3 citation statements)

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“…Psychologically empowered employees are characterized by devotion and flexibility with expanded endeavors toward task accomplishment, inspiration and motivation for their job role ( Seibert et al, 2011 ; Sun et al, 2020 ). Psychologically empowered workers accept extra roles and duties and become more autonomous, which are the primary markers of managerial sustainability and customer contentment ( Namasivayam et al, 2014 ; He et al, 2021 ).…”

Section: Introductionmentioning

confidence: 99%

How Classy Servant Leader at Workplace? Linking Servant Leadership and Task Performance During the COVID-19 Crisis: A Moderation and Mediation Approach

Zada

Ali

et al. 2022

Front. Psychol.

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The COVID-19 pandemic has caused a record global crisis, particularly and extremely, for the service sectors. Due to extensive security measures, many service sector employees have to work remotely to maintain services. Drawing upon the conservation of resources theory, this research investigates the impact of servant leadership on the task performance of employees in virtual working environments during the COVID-19 crisis. Our theoretical model was tested using data collected from 335 individual employees in the education sector of Pakistan. SPSS version 26.0 was applied to find the hypothesized relationship between the study variables. To find the indirect mediating effect, we applied Model 4; for moderation, we applied Model 1; and for the moderation and mediation effect, we applied Model 7 of the Process Macro model of Hayes. The results of the study revealed that servant leadership is positively related to task performance in a virtual environment during crises. Furthermore, psychological empowerment partially mediates the relationship between servant leadership and task performance. Perceived supervisor support positively moderates the relationship between servant leadership and task performance. Moreover, the indirect effect of servant leadership on task performance via psychological empowerment is moderated by perceived supervisor support. The results provided guidance to the educational sector on how to lead effectively in times of crisis when service sector employees work predominantly in virtual environments. The theoretical and practical implications of these findings are discussed.

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Section: Introductionmentioning

confidence: 99%

How Classy Servant Leader at Workplace? Linking Servant Leadership and Task Performance During the COVID-19 Crisis: A Moderation and Mediation Approach

Zada

Ali

et al. 2022

Front. Psychol.

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“…Employees break rules for stakeholders of an organization including colleagues, clients, citizens, and others to serve and resolve their problems with an ultimate aim to benefit the organization ( Dahling et al, 2012 ). Researchers demonstrate that organizational policies and rules are not always productive to solve complexities of the workplace ( Lipsky, 2010 ; Kumar Bandyopadhyay et al, 2020 ) and that the existing rules of some organizations restrict employees’ flexibility for an efficient service provision ( Shum et al, 2019 ; Sun et al, 2020 ). The frontline civil workers are even more aware of the problems than the policy and rule makers of public agencies themselves ( Fleming and Bodkin, 2018 ; Borry and Henderson, 2020 ).…”

Section: Theory and Hypothesesmentioning

confidence: 99%

Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation

et al. 2022

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This research explores the effect of servant leadership on prosocial rule-breaking (PSRB) and the mediating mechanism of public service motivation (PSM) between the association of servant leadership and PSRB. The said phenomenon is examined in the civil service context of Pakistan during the continuing crises of the COVID-19 pandemic, a situation where the traditional civil service policy and rule system has become highly complicated for passionate employees’ service performance and efficiency, and where servant leadership has received greater attention for inspiring the attitudinal and behavioral outcomes of frontline workers during the pandemic. Data were collected from 546 frontline workers of the corona relief tiger force. The findings of the study revealed that servant leadership has a significant effect on PSRB and PSM, and that PSM significantly promotes PSRB. The results also revealed that servant leadership has a significant impact on PSRB via engendering PSM.

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“…For leaders to be trusted by their followers, trust creates the strong bond between leader and their followers. Trust in the leader has a favorable impact on various outcomes, including organizational citizenship behavior, performance, and satisfaction ( Chughtai, 2016 ; Sun et al, 2020a ). According to Edmondson and Lei (2014) , one of the most critical factors that contribute to psychological safety is a workplace that encourages open communication and mutual respect amongst co-workers and the ability to share information ( Ullah et al, 2021 ; Khan et al, 2022a ).…”

Section: Theoretical Background and Hypothesesmentioning

confidence: 99%

Servant Leadership Behavior at Workplace and Knowledge Hoarding: A Moderation Mediation Examination

et al. 2022

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Servant leadership practice honesty, stewardship, and high moral standards while prioritizing the needs of subordinates. The moral concern of a servant leadership is to support others and put the needs of others first. We investigated the relationship between servant leadership, psychological safety, and knowledge hoarding in accordance with social learning theory in a survey of 347 workers across 56 teams. The results of this study illustrate that servant leadership is negatively associated with knowledge hoarding and positively associated with psychological safety. We also found that a mastery climate moderated the relationship between servant leadership and knowledge hoarding. This study highlights the theoretical and practical implications that contribute to the body of knowledge. It helps organizations that the presence of servant leadership may discourage knowledge hoarding by providing a psychologically safe mastery climate.

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The Psychological Dilemma of Chinese Ocean Crews

Cited by 5 publications

References 0 publications

How Classy Servant Leader at Workplace? Linking Servant Leadership and Task Performance During the COVID-19 Crisis: A Moderation and Mediation Approach

How Classy Servant Leader at Workplace? Linking Servant Leadership and Task Performance During the COVID-19 Crisis: A Moderation and Mediation Approach

Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation

Servant Leadership Behavior at Workplace and Knowledge Hoarding: A Moderation Mediation Examination

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