2021
DOI: 10.4314/ejhs.v31i2.11
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The Prioritization of Lean Techniques in Emergency Departments Using VIKOR and SAW Approaches

Abstract: BACKGROUND፡ Considering various researches were carried out to implement Lean techniques in healthcare centers, this study has tried to investigate how lean principles could be prioritized in the Emergency Department (ED) by comparing physicians and nurses viewpoints.METHODOLOGY: In the first stage, relevant Lean techniques and several criteria to evaluate the ED performance were selected by reviewing the literature. Then, weight factors for each criterion were calculated using the Entropy method, and Lean tec… Show more

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Cited by 2 publications
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“…The third category of MCDM studies includes 4 studies that used a hybrid MCDM method that integrates two or more MCDM methods together or integrates MCDM methods with methods that addressed the uncertainty aspects. First, the study suggested by Mohammad et al (2021) used a hybrid model in hospital management that included the entropy method to determine the criteria weights. The study then used AHP and SAW methods to rank the alternatives and compare the results.…”
Section: Multi-criteria Decision Making Methodsmentioning
confidence: 99%
“…The third category of MCDM studies includes 4 studies that used a hybrid MCDM method that integrates two or more MCDM methods together or integrates MCDM methods with methods that addressed the uncertainty aspects. First, the study suggested by Mohammad et al (2021) used a hybrid model in hospital management that included the entropy method to determine the criteria weights. The study then used AHP and SAW methods to rank the alternatives and compare the results.…”
Section: Multi-criteria Decision Making Methodsmentioning
confidence: 99%