“…The quality of the service of tele-education and tele-assistance has been proved by different authors (Eskenazi, Martins, & Ferreira, 2013;Hersh, Junium, Mailhot, & Tidmarsh, 2001;Rafiq & Merrell, 2005;Roine, Ohinmaa, & Hailey, 2001;Shaikh, Lehmann, Kaleida, & Cohen, 2008;Vucković et al, 2003); however, the cost-effectiveness relation still deserves investigation (Soirefmann, Blom, Leopoldo, & Cestari, 2008).…”