The Predilection of Courier Service Selection During Cybershopping in Malaysia

Sidek, Syamsuriana; Hasbolah, Hazrina; Yusuff, Yusrinadini Zahirah; Khadri, Nurul Azwa Mohamed; Mohamad, Mohd Rosli; Nuh, Ruslee; Hanafiah, Aizan Mohd

doi:10.1007/978-3-031-08093-7_15

Cited by 1 publication

(3 citation statements)

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“…Numerous studies have explored the impact of usage barriers on users' intentions to adopt and use digital innovations. For instance, prior studies found that usage barriers negatively influence the intention to adopt online shopping [12,13]. Similarly, Moorthy [14] discovered a negative association between usage barriers and innovation in entrepreneurship and Rahman [15] highlighted that usage barriers can lead to the discontinuation of digital innovations.…”

Section: Functional Barriermentioning

confidence: 99%

“…Some companies might find it irrelevant to adopt cyberpreneurship platforms due to their reliance on word-of-mouth in their business culture [16]. Existing literature suggests that value barriers are often associated with negative effects on user intentions in different contexts of study, such as online shopping [12,13] and mobile commerce [17]. In other words, when consumers perceive lower value in new innovations compared to their expectations or alternatives, it tends to hinder their intention to use those innovations.…”

Section: Functional Barriermentioning

confidence: 99%

“…This shift can be challenging, as it involves catering to the preferences of customers who value human contact, physical interaction, and the ability to physically touch products [17]. Studies on digitalization have indicated that traditional barriers negatively impact various digital innovations, for instance, online shopping [9,12,13], mobile shopping [11], and mobile commerce [14]. Hence, the hypothesis can be formulated as follows:…”

Section: Psychological Barriermentioning

confidence: 99%

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Cyberpreneurship Resistance in Advocating Digital Inclusion Towards Socio-Cultural Sustainability

Sidek,

Hasbolah,

Nur Syafiqah

et al. 2023

BIO Web Conf.

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Cyberpreneurship has been recognized as a key driver for inclusive digital ecosystems worldwide. However, various factors can hinder its effectiveness in promoting digital inclusion and socio-cultural sustainability. This quantitative research aims to examine the factors of cyberpreneurship resistance underpinned by Innovation Resistance Theory (IRT) for advocating digital inclusion towards socio-cultural sustainability. The study seeks to further investigate the functional and psychological barriers that cyberpreneurs encounter in their efforts to foster digital inclusion, ultimately contributing to socio-cultural sustainability. This research utilizes a sample of 384 respondents, including cyberpreneurs, business owners, and business managers involved in various types of business operations. Data was collected through surveys, and statistical techniques such as descriptive statistics and multiple linear regression analysis were employed to analyze the collected data. These analyses aimed to identify key resistance factors hindering cyberpreneurs' endeavours and understand their impact on digital inclusion and socio-cultural sustainability goals. The findings not only shed light on a deeper understanding of cyberpreneurship resistance in the context of advocating digital inclusion and socio-cultural sustainability but also inspire policymakers, entrepreneurs, and stakeholders to formulate evidence-based strategies for fostering inclusive digital ecosystems and promoting sustainable socio-cultural development.

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Section: Functional Barriermentioning

confidence: 99%