The Politics of Information and Communication Technology Diffusion: A Case Study in a UK Primary Health Care Trust

Wainwright, David; Waring, Teresa

doi:10.1007/0-387-34410-1_5

Cited by 2 publications

(1 citation statement)

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“…Some studies [Darr et al 2003;Likourezos et al 2004] report these promises being fulfilled and growing enthusiasm for the systems amongst clinicians. Other work highlights resistance to the use of the systems and perceptions that they have a negative impact on patient care [Darbyshire 2004;Timmons 2003;Wainwright and Waring 2006]. Official sources claim that key lessons have been learnt from prior IS implementations within the NHS which will pave the way for NPfIT.…”

Section: The National Programme For It (Npfit) In the Uk Nhsmentioning

confidence: 99%

The Vision and Reality of ‘Connecting For Health’: Tensions, Opportunities, and Policy Implications of the UK National Programme

McGrath¹,

Hendy²,

Klecuń³

et al. 2008

CAIS

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Mega-programmes are prevalent across the world in areas of national importance, such as health, education, and security. In the United Kingdom, the National Programme for IT (NPfIT), coordinated by the agency 'Connecting for Health' (CfH), is one such example. This programme aims to transform the provision of healthcare through the creation of a new IT infrastructure connecting doctors, nurses and health care professionals across England. This network will support a range of online applications, for maintaining patient records, booking appointments, prescribing medication and transferring digital images. The vision of a fully information-driven National Health Service is attractive on many grounds, yet no nation has found it easy to realize. In this paper, we present four perspectives on the implementation issues surrounding the UK Programme, which address a cross-section of the expectations and anxieties of those involved, and the multiple outcomes achieved. We examine the tensions and opportunities in what is taking place, and draw out policy implications from our work.

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