The ‘Platformisation’ of Domestic Work in South Africa
Tengetile Nhleko
Abstract:Digital platform technologies have brought about a new labour form in the occupation of domestic work, in which domestic cleaningwork is now being managed and organised virtually through an online platform, or ‘app’, operated by private technology companies and provided to householders on a convenient and on-demand basis. This paper analyses the emerging impact of this new form of ‘platform domestic work’ in South Africa’s domestic sector using an interpretivist case study done in Cape Town on ten platform dom… Show more
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