The Pine Ridge-Mayo National Aeronautics and Space Administration Telemedicine Project: Program Activities and Participant Reactions

Kottke, Thomas E.; Trapp, Ralf; Panser, Laurel A.; Novotny, Paul J.

doi:10.4065/71.4.329

Cited by 16 publications

(6 citation statements)

References 3 publications

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“…Comparing reported satisfaction levels across studies in different specialties is difficult because of variation in research methodology, and the failure to report on important study details. Although a large number of studies in this review reported data from a range of specialties, 29,32,54,57,58,61,63,65,70,75,87,93,106 differences between groups in terms of reported satisfaction were generally not examined. Small sample size prohibits the analysis of satisfaction across subgroups in several of these multispecialty studies.…”

Section: Factors That Mediate Patient Satisfaction With Telemedicinementioning

confidence: 97%

Limitations of Patient Satisfaction Studies in Telehealthcare: A Systematic Review of the Literature

Williams¹,

May²,

Esmail³

2001

Telemedicine Journal and e-Health

193

154

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The objective of this study is to provide a systematic review of studies on patient satisfaction with telemedicine. The review included empirical studies that investigated patient satisfaction with that telemedicine service. The search strategy involved matching at least one of 11 'telemedicine' terms with one of 5 'satisfaction' terms. The following databases were searched: Telemedicine Information Exchange (TIE) database, MEDLINE, Science Citation Index (SCI), Social Science Citation Index (SSCI), Psycinfo, and Citation Index of Nursing and Allied Health (CINAHL). A highly structured instrument was used for data extraction. The review included 93 studies. Telepsychiatry represents the largest portion of these studies (25%), followed by multispecialty care (14%), nursing (11%), and dermatology (8%). Real-time videoconferencing was used in 88% of these studies. Only 19 (20%) included an independent control group, including 9 (10%) randomized control trial (RCT) studies. One third of studies were based on samples of less than 20 patients, and only 21% had samples of over 100 patients. Aspects of patient satisfaction most commonly assessed were: professional-patient interaction, the patient's feeling about the consultation, and technical aspects of the consultation. Only 33% of the studies included a measure of preference between telemedicine and face-to-face consultation. Almost half the studies measured only 1 or 2 dimensions of satisfaction. Reported levels of satisfaction with telemedicine are consistently greater than 80%, and frequently reported at 100%. Progression of telemedicine services from "trial" status to routine health service must be supported by improved research into patients' satisfaction with telemedicine. Further investigation of factors that influence patient acceptance of telemedicine is indicated.

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Section: Factors That Mediate Patient Satisfaction With Telemedicinementioning

confidence: 97%

Limitations of Patient Satisfaction Studies in Telehealthcare: A Systematic Review of the Literature

Williams¹,

May²,

Esmail³

2001

Telemedicine Journal and e-Health

193

154

View full text Add to dashboard Cite

show abstract

“…Over 18 weeks, consecutive patients arriving for follow-up appointments in a hypertension clinic were given a questionnaire to complete and were subsequently asked if they would be willing to participate in a one-year telemedicine study 2 . This baseline survey covered patient demographic data, co-morbidity, impairment and functional status [13][14][15][16] . Patient demographic data included age, gender, marital status, education level, income level, distance from the clinic and racial group 13,14 .…”

mentioning

confidence: 99%

“…This baseline survey covered patient demographic data, co-morbidity, impairment and functional status [13][14][15][16] . Patient demographic data included age, gender, marital status, education level, income level, distance from the clinic and racial group 13,14 . Co-morbidity data included past as well as current diagnoses 15 .…”

mentioning

confidence: 99%

The effect of education on patients' willingness to participate in a telemedicine study

et al. 2001

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We assessed the effect of previous education on patients' willingness to participate in a clinical study of telemedicine for hypertensive patients. The design was a cross-sectional study of adult patients arriving for appointments in a hypertension clinic. Of the 259 patients approached, 86% completed a baseline survey and were subsequently asked if they would be willing to participate in a one-year telemedicine study. One hundred and fifty patients (58%) agreed to participate. A stepwise logistic regression analysis was performed to assess the effect of level of education on willingness to participate, while controlling for potentially confounding variables. In the final model, only education remained significant. The odds ratio for non-participation of patients with high-school education or less was 3.6 (95% confidence interval 1.9-7.0). Educational status should be carefully considered when designing, implementing and interpreting telemedicine studies.

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“…2,3 The Mayo Clinic has used telemedicine to provide wide access to their medical experts to discuss unusual cases. 4 In addition, this technology is ideally suited to transmit static images such as electrocardiograms, radiographs, computed tomographic, or magnetic resonance images. This is the first time, to our knowledge, that a telecommunication network has American Heart Journal Volume 137, Number 2 Tobis et al 247…”

Section: Discussionmentioning

confidence: 99%

Video networking of cardiac catheterization laboratories

et al. 1997

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The Pine Ridge-Mayo National Aeronautics and Space Administration Telemedicine Project: Program Activities and Participant Reactions

Cited by 16 publications

References 3 publications

Limitations of Patient Satisfaction Studies in Telehealthcare: A Systematic Review of the Literature

Limitations of Patient Satisfaction Studies in Telehealthcare: A Systematic Review of the Literature

The effect of education on patients' willingness to participate in a telemedicine study

Video networking of cardiac catheterization laboratories

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