The Performance of Intensive Care Units: Does Good Management Make a Difference?

Physician and Nurse Nighttime Communication and Parents’ Hospital Experience

“…[21][22][23][24] Physician-nurse interactions are associated with patient mortality and readmissions. 25,26 Teamwork has been correlated with patient outcomes 27 and quality of care. 28,29 An important secondary finding of our study was the absence of nighttime doctors at the bedside.…”

Interdisciplinary Communication in the Intensive Care Unit

“…The survey measure was adapted from the 'Interdisciplinary Collaboration' questionnaire developed by Shortell et al 9 , which contains a range of questions on ICU communication between interdisciplinary groups (i.e. between nurses and doctors), and within interdisciplinary groups (i.e.…”

Expectations and desires of palliative health care personnel concerning their future work culture

“…Participation, good communication, conflict resolution, and empowerment were reported to be related to resident outcomes [15,16,[18][19][20][21] . Furthermore, Shortell et al isolated attributes of the work environment and showed that they influence performance in acute hospitals [13,14] and that organizations with positive cultures were more likely to have adopted and internalized continuous quality improvement programs [25] . To achieve both better job satisfaction and quality of care in palliative care, the negative qualities that respondents perceived in the work culture in this study must be minimized, and focus must be given to the qualities that are positive for the work culture.…”

“…Workplace empowerment and nurse satisfaction have been found to be related to higher-quality care and reduced patient risk [12] . Shortell et al isolated attributes of the work environment and showed that they influence performance in acute hospitals [13,14] . Both working conditions and employee empowerment were seen as factors that may improve job satisfaction [15][16][17][18][19] .…”