Social Media for Project Management 2022
DOI: 10.1201/9781003215080-1
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The Past, Present and Future of Social Media in Project Management

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“…Social media and the internet have transformed the engagement of customers and businesses by providing platforms for content production, idea sharing and information exchange (Pop et al, 2022). With its user base expected to grow from 3.6 billion in 2020 to an estimated 4.41 billion by 2025, social media's widespread impact has changed customer communication and purchase inclinations (Ninan, 2022). Furthermore, individuals have leveraged social networks to influence users' purchasing decisions, shaping consumer behavior in new ways to appear on online platforms.…”
Section: Introductionmentioning
confidence: 99%
“…Social media and the internet have transformed the engagement of customers and businesses by providing platforms for content production, idea sharing and information exchange (Pop et al, 2022). With its user base expected to grow from 3.6 billion in 2020 to an estimated 4.41 billion by 2025, social media's widespread impact has changed customer communication and purchase inclinations (Ninan, 2022). Furthermore, individuals have leveraged social networks to influence users' purchasing decisions, shaping consumer behavior in new ways to appear on online platforms.…”
Section: Introductionmentioning
confidence: 99%