2008
DOI: 10.1080/01587910802395839
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The paradox of trust in online collaborative groups

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Cited by 29 publications
(18 citation statements)
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“…The benefits of collaboration in groups have been confirmed in literature in terms of higher academic achievement, developing higher levels of reasoning and critical thinking, deeper engagement and improved analytic skills, and improving teamwork skills and interpersonal skills (Smith, 2008). Collaboration skills are highly valued in today's workplace (Wang, 2010) and thus important for students in higher education (Walton & Baker, 2009).…”
Section: Introductionmentioning
confidence: 65%
“…The benefits of collaboration in groups have been confirmed in literature in terms of higher academic achievement, developing higher levels of reasoning and critical thinking, deeper engagement and improved analytic skills, and improving teamwork skills and interpersonal skills (Smith, 2008). Collaboration skills are highly valued in today's workplace (Wang, 2010) and thus important for students in higher education (Walton & Baker, 2009).…”
Section: Introductionmentioning
confidence: 65%
“…Conflict is an issue for the individual when his/her personal values clash with those of other community members. Also, it is important to note that the individual imports personal issues into the group, which then become an issue for the group (Smith, ) and consequently may lead to conflict. In this review, we have categorised conflict types discussed in the literature as either: (1) intrapersonal sites of conflict: an individual with his/her personal values which are in conflict with the others (ie, “ethnographic characteristics” such as a priori experience‐knowledge, working preferences, wishes and interest [Ayoko, Härtel & Callan, ; Ference & Vockell, ; Huang, ; Johnson & Johnson, ; Ke & Chellman, ; Morgan, Dingsdag & Saenger, ]); or (2) interpersonal sites of conflict explicitly emerging during social interactions (conflict in power relationships [Blasé, ; Wenger, ] and in argument/counterargument [Stegmann, Weinberger & Fischer, ]).…”
Section: Literature On Conflictmentioning
confidence: 99%
“…For example, the article by Zembylas and Vrasidas (2007) looks at how learners and instructors use and interpret 'silence' (i.e., non-participation, confusion, or thoughtful reflection) in online courses. And an article by Smith (2008) investigates the role of trust in community-building processes and participation in online conferences. while the majority of this kind of research on online interaction is qualitative in nature, Jeong (2005) offers a set of quantitative methods for evaluating, modeling and even predicting group interactions in computer-mediated communication.…”
Section: Collaborative Learning and Online Interaction Patterns (2005mentioning
confidence: 99%