The organisational impact of knowledge-based systems: a knowledge perspective

Hendriks, Paul

doi:10.1016/s0950-7051(99)00026-x

Cited by 16 publications

(7 citation statements)

References 43 publications

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“…The role of IT could be considered as "disruptive technologies" such as shared databases and integrated systems (Presley, 2006), knowledge-based systems that facilitate decision making for the organization's objectives (Hendriks, 1999), telecommunication and wireless communication networks that enables the organization's structure be decentralized and the tasks to be distributed (Wei et al, 2006). Eardley et al (2008) show the role of IT in BPR within six categories including: as a constraint, as a catalyst, as a neutral, as a driver, as an enabler, as a proactive and discussed the possible negative and positive role of everyone of these characteristics.…”

Section: Important Role Of It In Bprmentioning

confidence: 99%

Developing a comprehensive methodology for BPR projects by employing IT tools

Eftekhari

Akhavan

2013

Business Process Management Journal

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Purpose -The purpose of this paper is to present a comprehensive IT tools based methodology (CITM) for BPR projects in order to facilitate implementing BPR project by considering relevant IT tools in each phase of the methodology, both approaches (clean slate and analysis of existing processes on details), and failure analysis for diminishing the risk of the BPR project. Design/methodology/approach -In today's world, corporations need to adjust with the environment changes in order to stay stable in facing market changes. This paper presents a comprehensive methodology in which by considering different aspects for implementing BPR project including IT tools, both BPR approaches, and failure analysis can facilitate BPR project. The proposed methodology's validation was tested by getting the 50 experts' ideas in each phase of the methodology and in a case study at organization and planning department in an IT company. Findings -The structured methodology developed in this paper contain the two debatable approaches of BPR (clean slate approach as well as analysis of existing processes on details approach). This methodology enables the organization to derive a proper way to implement BPR project in order to its situation. In every phase of this methodology, based on their applications in each specific phase, required softwares and IT tools are proposed. The applicability of methodology was analyzed and confirmed thoroughly by the 50 BPR experts and in a case study at an IT company. Originality/value -This study provides a comprehensive methodology to consider the gap of the BPR methodologies in their comprehensiveness, use IT tools and softwares and lower the risk of the BPR implementation. In developing the CITM the challenging approaches are considered, the related softwares and IT tools are proposed and failure analysis is done and considered in each phase of the CITM in order to decrease the risk of its implementation.

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Section: Important Role Of It In Bprmentioning

confidence: 99%

Developing a comprehensive methodology for BPR projects by employing IT tools

Eftekhari

Akhavan

2013

Business Process Management Journal

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“…In addition, the quality of implementation and consulting services are particularly important if the decision maker lacks previous experience in KMS. As proposed in [10], the best way to improve the productive processes and exploit the benefits of collaboration is to capture the suggestions obtained by communication and partnerships with suppliers, thus ensuring a high rate of quality and efficiency in delivery time [59].…”

Section: Suppliersmentioning

confidence: 99%

“…Knowledge is referred to as the sum of information -facts, procedures, concepts, interpretations, ideas, observations and/or judgmentsthat human beings can process and store in their minds [6,7]. However, this definition encompasses not only the knowledge contained in individualsʹ minds, but also the information existing inside single and networked organizations [8][9][10][11]. Thus, one of the most relevant issues that organizations have to cope with is that of setting up a structure for systematizing information and communication and making knowledge storable and shareable effectively.…”

Section: Introductionmentioning

confidence: 99%

How to Select Knowledge Management Systems: A Framework to Support Managers

Greco

Grimaldi

Hanandi

2013

International Journal of Engineering Business Management

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The purpose of this paper is to provide a methodological framework which could support managers in the selection of Knowledge Management Systems. The framework is based on the Analytic Hierarchy Process approach. Several aspects should draw the attention of an organization’s upper level of management seeking to implement a Knowledge Management System and many specific issues have to be considered. As such, the framework has been built by making use of an ad‐hoc hierarchical structure, where each singular specificity is described and compared, second‐order criteria are studied and analysed, and optional decisions are highlighted and evaluated. This methodological framework offers a good applicability to different business contexts, since its hierarchical arrangement suits most of the needs of numerous organizations. Consequently, it can be regarded as a holistic approach able to assist decision makers in their Knowledge Management System selection process

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“…The knowledge also has a value chain of six stages which are crucial in knowledge management. These stages are the assessment of current knowledge, the establishment of required knowledge, the development of new knowledge, the distribution and sharing of knowledge, the application of knowledge, and the maintenance and evaluation of knowledge [6].…”

Section: Existing Definitionsmentioning

confidence: 99%

Production pilot for co-operation in factory development

Chen

Kjellberg

Svensson

et al. 2011

Enabling Manufacturing Competitiveness and Economic Sustainability

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This paper is dedicated to the factory development domain where management of established knowledge and company practice is a big challenge because its process involves many domains such as process planning, production investment and building construction, etc. This article presents an in-house developed production pilot for a better cooperation in factory development. Details about methodologies and the thinking behind the pilot will be presented in the paper. The pilot aims to ease the knowledge sharing and reuse, create a value-adding working process, and ease the collaboration and semantic interpretation between disciplines within factory development.

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The organisational impact of knowledge-based systems: a knowledge perspective

Cited by 16 publications

References 43 publications

Developing a comprehensive methodology for BPR projects by employing IT tools

Developing a comprehensive methodology for BPR projects by employing IT tools

How to Select Knowledge Management Systems: A Framework to Support Managers

Production pilot for co-operation in factory development

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