The observant android: Limited social facilitation and inhibition from a copresent social robot.

Abstract

Human-robot collaborations that operate in shared spaces are anticipated to become increasingly common in coming years. Decades of social psychological research have revealed that human observers positively influence people's performance in dominant and negatively in nondominant tasks. While studies indicate moderate support for social facilitation/inhibition effects with robot observers, this evidence is hotly debated. Addressing known methodological criticism, this study investigates how a copresent robot-observer affects Stroop task performance and whether perceptions of that robot's mental capacities have explanatory value. Results reveal limitations in transferring social facilitation/inhibition theory to robots. Since participants reported high task attention levels across conditions, emerging flow states may have helped them circumvent social facilitation/inhibition mechanisms. It may thus be recommended for future research to consider flow dynamics when investigating social performance effects.

The presence of a humanoid robot can be detrimental to human performance in an attentional task

“…These results speak in favor of the social facilitation effect in human-robot interaction. However, in a recent work, Koban, Haggadone, and Banks (2021) did not nd the same results using a similar Stroop paradigm 31 . The authors did not nd a substantial difference in individuals' performance when participants were playing alone or when they were observed by a robot or a human, suggesting the existence of additional contextual factors that might in uence social facilitation processes in human-robot interaction (e.g., individual's familiarity with the task or with the observer; task di culty).…”