The Objective Conditions of the Competency of Labor Social Security Practitioners in Facing Future Jobs

Abstract

Objective – The number of participants in the labor social security program in Indonesia managed by BPJamsostek, namely the Labor Social Security Administering Body, is still relatively low compared to the number of people working in Indonesia. Labor social security practitioners, or Account Representatives, are tasked with carrying out the process of acquiring new participants. The competence of practitioners needs to be further investigated to ensure their performance in increasing membership coverage. Methodology/Technique – This study involved 335 practitioners in BPJamsostek branch offices in major cities throughout Indonesia. The sampling method used was purposive random sampling and the analytical tool used was descriptive statistical methods to map the perceptions and opinions of practitioners regarding their competence. Findings & Novelty – It is found that the practitioners are bachelor’s degree graduates who have various educational backgrounds. This is very useful for making acquisitions of potential participants who also have diverse work professional backgrounds from both formal and informal sector workers. Career opportunities up to the highest level in the institution for practitioners are also wide enough to become Director, even as President Director. It was also found that the majority of respondents, 93.1%, stated that they were ready to face future jobs in the context of participation in social security programs for employment. However, this readiness must be supported by the competencies that must be possessed by them, because 94.0% of the respondents stated that the competency development process was important and 52.5% stated that the opportunity to obtain competency development programs was not evenly distributed among practitioners. Type of Paper: Empirical. JEL Classification: E20, H55. Keywords: Labour Social Security Practitioners; Competency; Jobs Lost; Future Jobs; Fourth Industrial Revolution Reference to this paper should be made as follows: Mahfudz, N; Satria, A; Hubeis, A.V.S; Suroso, A.I; Uchrowi, Z. (2021). The Objective Conditions of the Competency of Labor Social Security Practitioners in Facing Future Jobs, Journal of Business and Economics Review, 5(4) 18–25. https://doi.org/10.35609/jber.2021.5.4(2)