“…Residential aged care work has been recognized as physically and emotionally demanding, leading to high levels of stress and poor health (Edvardsson, Sandman, Nay, & Karlsson, 2009;Islam, Baker, Huxley, Russell, & Dennis, 2017;Testad, Mikkelsen, Ballard, & Aarsland, 2010). Psychosocial work hazards, including low managerial support, insufficient training, high workload, and shift scheduling have been identified as more important predictors of employee stress than resident care factors (e.g., extent of dementia in residents; Islam et al, 2017;Testad et al, 2010).…”