The Myths of E-Government: Looking Beyond the Assumptions of a New and Better Government

Bekkers, Victor; Homburg, Vincent

doi:10.1080/01972240701572913

Cited by 244 publications

(165 citation statements)

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“…On the basis of a substantial analysis of the leading publications in the information systems and public administration fields, they concluded that in the literature the most commonly identified impacts of IT on public administration are discussed in terms of efficiency and productivity of government performance. In line with these findings, ICT enabled public sector reforms have largely conceived the use of ICT as a further step in the re-organization of the public sector along the basic principles of efficiency gains and costs savings that have driven much private sector ICT adoption (Bekkers & Homburg, 2007;Bhen, 1998;Dunleavy, Margetts, Bastow, & Tinkler, 2006b;Heeks, 1999;Homburg, 2004;Osborne & Gaebler, 1992). Thus a vast literature has been produced to discuss the effects of ICT adoption at the different government levels (Asgarkhani, 2005;Contini & Cordella, 2007;Danziger & Andersen, 2002;Gupta & Jana, 2003;Melitski, 2003;Moon, 2002) and to benchmark countries against indices of ICT readiness (UN, 2001(UN, , 2003, as if a better score would lead to more effective transformation of government action.…”

Section: Background and Aims Of The Papermentioning

confidence: 90%

A public value perspective for ICT enabled public sector reforms: A theoretical reflection

Cordella

Bonina

2012

Government Information Quarterly

359

243

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The purpose of this paper is to offer a critical discussion of information system adoption in the public sector (often referred to as e-government) and to contribute to the debate by offering a public value perspective. The paper points to the public value paradigm as an alternative approach to studying ICT-enabled public sector reforms. This paradigm, we argue, proposes an alternative way of framing the nature of the problems faced when ICT enabled public sector reforms are initiated and studied. The public value perspective proposes a new and richer context in which to study and research these phenomena. It also calls for the redefinition of the ways we assess e-government in the context of public sector reforms. It is therefore seen as vital to evaluate the socio-political impact of ICT adoption in the public sector.

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Section: Background and Aims Of The Papermentioning

confidence: 90%

A public value perspective for ICT enabled public sector reforms: A theoretical reflection

Cordella

Bonina

2012

Government Information Quarterly

359

243

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“…In contrast in developed countries the emphasis, reflected in the allocation of resource, has been on government agencies and the citizen with the aim of improved governance and service efficiencies (BeynonDavies & Martin, 2004;Margetts, 2006;Bekkers & Homburg, 2007;King & Cotterill, 2007). Put another way in a developed economy the potential economic benefits while recognised as important become an emergent property, rather than a strategic imperative per se.…”

Section: E-government In Jamaica David H Brown and Sheryl Thompsonmentioning

confidence: 99%

“…This includes highly influential international institutions such as the OECD (OECD, 2003(OECD, , 2005(OECD, , 2008. A convincing analysis of these myths or beliefs and their impact on the e-government agenda is provided by Bekkers & Homburg (2007).…”

Section: Selected Literaturementioning

confidence: 99%

“…The notion that governments can utilise digital technologies to provide improved services to citizens, businesses and other stakeholders through better access, transparency and coordination of information and services is one that is deep seated, indeed it has taken on mythological status (Bekkers & Homburg, 2007). It is underpinned by the belief that such a transformation will yield economic efficiencies and more effective governance.…”

Section: Introductionmentioning

confidence: 99%

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Priorities, policies and practice of e-government in a developing country context: ICT infrastructure and diffusion in Jamaica

Brown

Thompson

2011

European Journal of Information Systems

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This paper presents the findings of recent research into e-government policies and initiatives undertaken by the Government of Jamaica within the context of selective intervention facilitated through financial and technical assistance. In the specific context of a developing economy it highlights the use of infrastructure building and government intervention to aid diffusion of information and communication technology (ICT) and draws attention to the differences between developed and developing countries in their approach to e-government. A case of the Jamaica Customs Department is provided to exemplify the implementation of e-government in practice. Using institutional factor analysis for IT innovation the interaction of policy and practice is analysed. Four significant themes are identified that characterise the context for e-government policy, together with the associated institutional factors. The relative importance of these factors is demonstrated with Innovation Directive, Standards and Subsidy shown to be prime. These findings contribute to both institutional factor analysis for IT innovation and to ICT adoption theory, and together signal the importance of the inclusion of policy-based intervention in a future research agenda for e-government in a developing country context.

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“…11 More specifically concerning productivity, informants 10. Many researchers of e-governance in the 2000's emphasized the customer-orientation public agencies that means delivery of services (Layne and Lee, 2001;oecd, 2003 in Bekkers V. andHomburg V., 2007). In the 1993 Report of the USA government "information technology can create the government of the future, the electronic government.…”

Section: Structural Weaknesses Of Public Administrationmentioning

confidence: 99%

The Relation Between New Technologies and Power in Greece: Perceptions of People in Positions of Power

Kondyli¹

2015

Grsr

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The Myths of E-Government: Looking Beyond the Assumptions of a New and Better Government

Cited by 244 publications

References 20 publications

A public value perspective for ICT enabled public sector reforms: A theoretical reflection

A public value perspective for ICT enabled public sector reforms: A theoretical reflection

Priorities, policies and practice of e-government in a developing country context: ICT infrastructure and diffusion in Jamaica

The Relation Between New Technologies and Power in Greece: Perceptions of People in Positions of Power

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