The Mystery Dinner RCA: Using Gamification and Simulation to Teach Root Cause Analysis

Smeraglio, Andrea; DiVeronica, Matthew; Terndrup, Christopher; Luty, Jacob; Waagmeester, Garrett; Hunsaker, Shona

doi:10.15766/mep_2374-8265.11165

Cited by 1 publication

(1 citation statement)

References 26 publications

(25 reference statements)

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“…One study sought to promote high-value care using a game-based approach to anemia, and the session was well received. 4 Another study noted that 100% of participating family medicine residents found gamifying pharmacology “enjoyable, an opportunity for learning, and something they would look forward to in the future.” 5 Several resources have been published in MedEdPORTAL in recent years alone, 4 , 6 , 7 but these have focused on clinical topics rather than on residents’ proficiency in systems-based practice. What we sought to add to the literature was the use of gamification on a novel topic.…”

Section: Introductionmentioning

confidence: 99%

Billing Bonanza: Improving Resident Knowledge of the 2021 Revised American Medical Association Outpatient Billing Guidelines Through Gamification

Lynch

Oller

2023

MedEdPORTAL

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Introduction Residents often feel unprepared for independent practice, citing an unfamiliarity with billing as a common cause. Gamification has been well studied as a means to engage learners but not as a way to improve resident knowledge of outpatient billing guidelines. Methods We delivered a session to incoming PGY 1 residents with a goal of improving billing proficiency. The session included a pretest and posttest questionnaire, a prerecorded PowerPoint lecture, and Billing Bonanza, a game with instructions and rules that used gamification to reinforce billing concepts. Results Residents demonstrated improvement in percentage of correctly answered questions from 42% on the pretest to 67% on the posttest, which resulted in a statistically significant increase of 0.24 questions correct. Discussion This session led to improvement in baseline billing knowledge.

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