The Mother of all Evils: Hepatitis C Virus Stigma in the Workplace

Mohamed, Ahmed A.; Saad, Mohamad; Magdy, Mohamed

doi:10.5465/ambpp.2014.12688abstract

Cited by 1 publication

(2 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Stigmatization in the workplace may have major negative consequences for the individual and the organization (Riordan and Gatewood, 2005). Mohamed et al (2014) showed that employees in their sample stigmatized co-workers with HCV. Although studying employee reactions is important, studying customer reactions might also be important, especially for employees who spend most of their time interacting with customers (e.g.…”

Section: Literature Reviewmentioning

confidence: 98%

See 1 more Smart Citation

Marketplace stigma: customers’ stigmatization of employees with hepatitis C virus

Mohamad

Mohamed

2016

JMD

Self Cite

View full text Add to dashboard Cite

Purpose The purpose of this paper is to develop and validate the first instrument to measure the source of customers’ stigmatization of employees with hepatitis C virus (HCV) in Egypt. Design/methodology/approach The development and validation processes unfolded as follows: an item pool was generated from focus groups and previous studies on stigma; the initial instrument was evaluated by three experts and pilot-tested; the instrument was used to collect data from 500 Egyptian consumers to determine its dimensionality; to test this structure, confirmatory factor analysis was conducted on a new sample of 300 Egyptian consumers. Findings Exploratory factor analysis showed that the instrument captures three factors: devaluation, avoidance and pity. Results confirmed that customers’ stigmatization of employees with HCV is a multidimensional construct that is manifested in these three dimensions. Originality/value Despite the importance of disease stigma, management scholars have not given it sufficient attention. This paper offers new insights into the study of a particular type of workplace discrimination and ways of measuring it.

show abstract

Section: Literature Reviewmentioning

confidence: 98%

“…Most research addressing HCV stigma has focused on healthcare and family contexts. Only one study has focused on HCV stigma in the workplace; however, it studied only co-workers’ reactions to employees with HCV (Mohamed et al , 2014). How customers react to employees with infectious diseases such as HCV has not been studied.…”

Section: Introductionmentioning

confidence: 99%