The More You Know, the Easier It Is to Learn: Requirements for a Support System to Facilitate Case Method Learning

Abstract

We discuss how a system to support the facilitation efforts of inexperienced case leaders can be brought close to reality. We begin by considering methods to support facilitation efforts directed at novices. For this purpose, we conduct two tests. Using the test results, we propose that as one capability of a support system, the system should include some mechanism for recommending participants found by pretesting to already have a high level of knowledge, and that such recommended participants be given particular encouragement by the facilitator to externalize their discoveries. Also, the system should include some mechanism for recommending how to split up group members based on pretest results. By this mechanism, we can provide each group with a good balance of participant skill levels, including participants with a high skill level, and such an arrangement should encourage the groups in learning occurrence by letting them discover a new viewpoint.

Diversified teaching methods: A practical research from the students’ perspectives

“…In terms of the types of cases, students not only hope to track the systematicity of an enterprise [4] to integrate the knowledge, but also hope to add short and refined cases into each module of the course, so as to reflect a specific knowledge point of the course and gain a deeper understanding and mastery. In terms of the content of the case, students expect to be exposed to different types of industries or enterprises and obtain something that is appropriate to the actual business operation.…”