Antibody identification is fundamental to the practice of immunohaematology. Although the molecular era is undoubtedly upon us, serological techniques remain the essential tools required for problem-solving in the transfusion laboratory. Direct agglutination tests, the indirect antiglobulin test (IAT) and the use of cells treated with proteases such as papain or ficin make up the standard battery of tests employed in the routine immunohaematology laboratory, and in most cases, these tests alone are sufficient to give the information needed to guide clinical decisions regarding suitable blood for transfusion. When the use of standard serological techniques are insufficient to resolve problem, we must turn to the additional serological tools at our disposal, which include: testing over a wide thermal range, adsorption and elution techniques, the use of cells treated with a range of enzymes and chemicals, inhibitory substances, using rare cells and serum and the MAIEA assay. Whilst these supplementary serological tools are undeniably very useful, knowledge of blood groups, antibody characteristics and fundamental basic serological methods is essential for choosing the appropriate tests in a stepwise and efficient manner. The overall goal is to minimise delay in patient care, therefore a systematic approach is required when investigating immunohaematology problems to ensure the necessary tools are used effectively, to achieve a timely resolution.