The moderating effect of slack resources on the relation between quality management and organisational learning

Moreno, Antonia Ruíz; Fernández, L; Montes, Francisco Javier Lloréns

doi:10.1080/00207540802014692

Cited by 23 publications

(13 citation statements)

References 60 publications

(57 reference statements)

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“…We adopt the perspective of Teece et al (1997) who argued that, as dynamism increases, it becomes more difficult for a firm to adapt to the environment and that, in some cases, it may even lose its ability to adapt. In this context, firms can develop competitive advantage by combining and forming synergies between different firm capabilities (Ruiz-Moreno et al, 2009). Thus, it is argued here that OAC and OL may explain why some firms are more successful than others; and that these dynamic capabilities mediate the relationship between environmental dynamism and SCF.…”

Section: Relationship Between Environmental Dynamism and Scfmentioning

confidence: 84%

Supply chain flexibility in dynamic environments

Rojo

Stevenson

Montes

et al. 2018

IJOPM

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Purpose: To analyse the relationship between environmental dynamism and Supply Chain Flexibility (SCF); and to evaluate if two dynamic capabilities, i.e. Operational Absorptive Capacity (OAC) and Organisational Learning (OL), are necessary competences for firms to develop such a responsive supply chain strategy as flexibility. Design/methodology/approach: Hypothesised relationships are tested with survey data from 302 Spanish manufacturing firms using structural equations modeling. Findings: Environmental dynamism is positively associated with both OAC and OL; and both dynamic capabilities enable SCF. We also find that the relationship between environmental dynamism and SCF is partially mediated by both dynamic capabilities. Research implications: The study contributes to the literature, for example, by determining when it is advantageous to develop SCF; by specifying what capabilities a firm needs to develop to align SCF with the environment; and, by opening the black box that is the relationship between the environment and SCF. Practical implications: Managers should develop SCF via OAC and OL when they detect a high degree of environmental dynamism. Knowing when this is necessary relies on a good understanding of the environment. OAC is found to be a stronger enabler of SCF than OL. The findings provide managers with an insight into why some firms are able to develop more effective responses to dynamic environments than others. Originality/value: One of only a limited number of studies to adopt a dynamic capabilities approach to supply chain management. Prior literature has shown dynamic capabilities can aid in developing strategic, structural, and operational flexibility. We extend this literature by showing that OAC and OL have an effect on SCF.

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Section: Relationship Between Environmental Dynamism and Scfmentioning

confidence: 84%

Supply chain flexibility in dynamic environments

Rojo

Stevenson

Montes

et al. 2018

IJOPM

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“…Moreno, et al (2009) found that slack resources do moderate the relationship between organizational learning and quality management. Two recent studies were found that involved NPD resources as a moderating variable.…”

Section: Moderation Of the Npd Stage Process Profi Ciency-new Productmentioning

confidence: 98%

An examination of the moderation effects of NPD resource allocation and product innovativeness on the NPD stage process proficiency-new product market success relationship

Millson

2012

IJTIP

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This study examines the relationships between new product success and the profi ciency with which three major New Product Development (NPD) stages are executed, and the moderation of these relationships by product innovativeness and the allocation of NPD resources. This research demonstrates that NPD stage process profi ciencies are signifi cantly related to new product success, that the profi ciency with which the commercialisation stage is performed is more important to new product success than the profi ciency with which other stages are performed, and that NPD resource allocation moderates the NPD process profi ciency-new product success relationship. Study implications for managers and scholars are offered.Keywords: new product development; new product market success; NPD process profi ciency; product innovativeness; NPD Resource Allocation.Reference to this paper should be made as follows: Millson, M.R. (2012) 'An examination of the moderation effects of NPD resource allocation and product innovativeness on the NPD stage process profi ciency-new product market success relationship', Int.

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“…Chiles and Choi (2000) further confirm that organizational learning is linked to quality management through customer focus, teamwork, adjustment to turbulent environment and continuous improvement. Moreno et al (2009) use empirical data gathered from 202 quality managers to support and find that there is a strong connection between organizational learning and quality management. Li et al (2011) also find that organizational learning (both explorative and exploitation learning) positively affect product quality.…”

Section: Introductionmentioning

confidence: 99%

The Integrated Relationship among Organizational Learning, TQM and Firm’s Business Performance: A Structural Equation Modeling Approach

Lee¹,

Lee²

2015

IBR

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The methodology of the organizational learning and total quality management (TQM) in the industry is becoming crucial, but there are few empirical studies to investigate the relationship between organizational learning and TQM on business performance in non-life insurance industry. The purpose of this paper is to understand the integrated relationship between organizational learning and TQM as two sources of sustainable competitive advantage. The paper proposes several hypotheses related to the relationship among organizational learning, TQM and business performance. A survey method is used to collect empirical data from non-life insurance companies in Taiwan. In this study, 414 effective questionnaires are analyzed and structural equation modeling (SEM) is used to verify the research framework and hypotheses. The empirical findings indicate that: (1) Organizational learning has significant and positive effects on TQM, (2) Both organizational learning and TQM have significant and positive effects on business performance, (3) TQM fosters business performance and play a mediating role between organizational learning and business performance. Therefore, the study demonstrates that the model can integrate organizational learning and TQM practices and enhance business excellence in financial service organizations, and also extend the prior research and contribute to the existing body of literature.

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The moderating effect of slack resources on the relation between quality management and organisational learning

Cited by 23 publications

References 60 publications

Supply chain flexibility in dynamic environments

Supply chain flexibility in dynamic environments

An examination of the moderation effects of NPD resource allocation and product innovativeness on the NPD stage process proficiency-new product market success relationship

The Integrated Relationship among Organizational Learning, TQM and Firm’s Business Performance: A Structural Equation Modeling Approach

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