The moderating effect of Guanxi on supply chain competencies of logistics firms in China

Ding, Ming Juan; Jie, Ferry

doi:10.1080/13675567.2020.1763280

Cited by 17 publications

(17 citation statements)

References 77 publications

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“…For subordinates who only have kinship and loyalty but lack talent, leaders will give more care than to outsiders, based on their personal feelings. Talented people, even if they do not have kinship and loyalty, however, will also be identified and brought into the insider group ( Ding and Jie, 2021 ). The subordinates of the insiders who are cared for privately will show more returns to the leaders when they are favored.…”

Section: Literature Review and Hypothesesmentioning

confidence: 99%

The influence of differential leadership and proactive personality on employee in-role performance: An integrated model

Chen

Haga

2022

Front. Psychol.

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PurposeDifferential leadership does not necessarily bring only negative effects, as it may also become an incentive management strategy. This study explores whether outsiders can actively become insiders through proactive personality traits, or whether they can actively approach resource controllers to remove obstacles at work and enhance their performance in a Chinese cultural setting.MethodologyA stratified random sampling method was used. The sample objects were medical staff from hospitals in the six urban districts of Beijing. In 2021, a total of 900 online questionnaires were distributed. 524 valid questionnaires were recovered.Main findingsThe results show that differential leadership, defined as favoritism towards insiders and prejudice against outsiders, can cause changes in employees’ sense of organizational justice and in-role performance. Meanwhile, by introducing ‘proactive personality’ as an independent variable that also acts as a moderator, our study confirms that, under differential leadership, employees with a proactive personality can actively improve situational barriers and have better work performance.Implications/applicationsOur research offers managers the following advice: First, it is better to look not only at relationships, but also to understand an employee’s personality characteristics, whether it has a superficial or deep role at work, in order to reduce the turnover rate and to raise productivity. Second, it is important to teach employees to serve customers with a sincere appreciation of their point of view, rather than focusing on presenting an outward appearance of friendliness.Novelty/originalityThis paper contributes to the theory of proactive personality, emotional labor, and differential leadership. Contrary to previous studies, our research has used ‘proactive personality’ as both a distractor and a predictor at the same time. Also, insiders favored by leaders are not found to perform better at work.

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Section: Literature Review and Hypothesesmentioning

confidence: 99%

The influence of differential leadership and proactive personality on employee in-role performance: An integrated model

Chen

Haga

2022

Front. Psychol.

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“…For example, informal/parallel relationships that are used to achieve influence and control decision-makingsuch as the Chinese guanxi or the Brazilian jeitinho (Smith et al, 2012)are also impacted by crises because they tend to take over formalized procedures. Such informal relationships have been reported as positive when previous SC relationships are strong (Wang et al, 2021;Ding and Jie, 2021). In addition, both formal and informal relationships during crises help organizations develop and maintain MO when key players are retained within the organization (Yu et al, 2019).…”

Section: Knowledge Management and Interorganizational Relationshipsmentioning

confidence: 99%

Knowledge generation and market orientation during global crises in supply chains

Martins

Vils

Serra

et al. 2022

EBR

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Purpose Supply chains (SCs) depend on interorganizational relationships (IORs) to function optimally, yet crises may lessen the knowledge flows therein. This paper aims to address this issue by proposing a mediation effect between knowledge generation and market orientation by crisis perception in SC. Design/methodology/approach Partial least square structural equation modeling was used to test the hypotheses. Data collection comprised 279 full answers of business-to-business organizations in global SCs. Findings The data provide evidence that, contrary to the extant literature, knowledge generation during a crisis in a SC does not mitigate crisis perception. In addition, findings suggest there are no significant differences between manufacturing and service SCs in sensemaking during crises and that during crises, SC links diminish cooperation in terms of knowledge generation and sharing and focus on individual performance. Originality/value The authors have found a conflicting theoretical issue – while extant literature posits setting IORs lead to high sunk cost, making IOR channels costly and reliable for information flows during crises, the behavioral perspective posits that when crises hit, exogenous shocks induce inwards focus diminishing information flows. The results provide insights on this seemingly inconsistent scenario and point to future avenues of research.

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“…It is generally assumed that guanxi comprises one combined notion that represents the particular interpersonal ties in the Chinese context (Liu et al, 2008). The guanxi in the context of Chinese culture contains multi-dimensional attribute factors, such as renqing and mianzi (Wang & Pak, 2015;Yang et al, 2020), ganqing and xinren (Berger et al, 2017;Migge et al, 2020;Yen et al, 2017), as well as favour and jiaoqing (Ding & Jie, 2020;Ko & Liu, 2017). To address such deficiency, this paper will carry out empirical analysis on the agricultural product supply chain and take knowledge sharing as the intermediary to establish the structural equation model of the multi-dimensional attributes of guanxi and SCP, and discuss whether knowledge sharing plays a complete or incomplete intermediary role in guanxi and SCP.…”

Section: Introductionmentioning

confidence: 99%

Empirical Study on Guanxi and Performance of the Agricultural Supply Chain Based on Knowledge Sharing Intermediary

2022

International Journal of Knowledge Management

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“Guanxi” is a very special and important factor in Chinese traditional agricultural society and economic activities, and it has an important impact on all participants in the agricultural supply chain. Taking four dimensional attributes of guanxi—renqing (reciprocal favour exchange), mianzi (face), ganqing (emotional attachment), and xinren(trust) as the endogenous latent variables—this research established and empirically analyzed the structural equation model (SEM) of guanxi, knowledge sharing, and supply chain performance (SCP). Research found that renqing, mianzi, ganqing, and xinren have positive and significant effects on knowledge sharing, among which ganqing is the most significant factor, and renqing, mianzi, ganqing, and xinren have a positive impact on SCP through the mediating role of knowledge sharing. The influence mechanism of four dimension of guanxi on knowledge sharing and SCP and the influence of measurement variables on latent variable were analyzed. The results provide guidance for business decision making in the agricultural supply chain.

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The moderating effect of Guanxi on supply chain competencies of logistics firms in China

Cited by 17 publications

References 77 publications

The influence of differential leadership and proactive personality on employee in-role performance: An integrated model

The influence of differential leadership and proactive personality on employee in-role performance: An integrated model

Knowledge generation and market orientation during global crises in supply chains

Empirical Study on Guanxi and Performance of the Agricultural Supply Chain Based on Knowledge Sharing Intermediary

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