The migration of integrated library systems with special reference to the rollout of Unicorn in the province of KZN

Raju, Reggie; Moodley, Sagren; Jagarnath, O.; Chetty, Senica; Shongwe, Benjamin; Raju, Jaya

doi:10.7553/73-2-1350

Cited by 2 publications

(3 citation statements)

References 3 publications

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“…The results show that public universities, compared to private universities, struggle more to implement their OS ILS according to their planned schedule and are also less satisfied, particularly on drivers that ranked highly in their decision process to adopt the OS ILS. This may be due in part that established public universities are more likely to migrate to the OS ILS from another ILS, a process that is more challenging than migrating from a manual system (Raju et al, 2007). Nevertheless, all of the participating libraries confirmed their decision to adopt the OS ILS and that they will continue to use, implement, and maintain the selected OS ILS.…”

Section: Discussionmentioning

confidence: 99%

Diffusion of open source integrated library systems in academic libraries in Africa

Ponelis

Adoma

2018

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Purpose Libraries globally automate their operations and services using integrated library systems (ILS) to increase operational efficiency and meet the ever-evolving demands of their users. Open source ILS (OS ILS) has become more popular globally. The purpose of this paper is to better understand the diffusion of OS ILS in academic libraries in Uganda. Design/methodology/approach Rogers’ diffusion of innovation (DoI) supplemented by the fit-viability theory was used as a theoretical framework. A questionnaire was developed based on extant literature and distributed electronically to representative members of a Ugandan university library association. Findings The diffusion of OS ILS in Ugandan academic libraries approximates the S-curve expected based on DoI. Ugandan academic libraries are adopting OS ILS for more flexibility to meet changing needs at what is perceived as an affordable cost but not all are fully satisfied. Koha is the most adopted OS ILS and is also being considered by all libraries without any ILS or a proprietary ILS. The information and communication technology (ICT) infrastructure, organizational procurement policies and national procurement legislation, human resource capacity and limited finances are barriers to diffusion. The total cost of ownership and technical skills required are of particular concern for OS ILS. Research limitations/implications The research was limited to a single African country and the recommendations may not be transferable to other African countries. Future research can expand the survey, the countries studied and/or address the methodological limitations of this study. Practical implications When embarking upon library automation using OS ILS or migrating to an OS ILS solution libraries should consider their ICT infrastructure, local support community, available training and be realistic about the costs. Local library associations should provide guidance on OS ILS selection, ongoing training, and opportunities for knowledge sharing. LIS schools should consider expanding their curriculum to include library automation and, in Uganda incorporate training on Koha as OS ILS. Libraries and library associations should advocate to reduce restrictive organizational procurement policies and national procurement legislation. Originality/value Studies on country-level diffusion of ILS are comparatively few, particularly in African countries. This is the first country-level study of OS ILS diffusion in Uganda. This study can positively impact future patterns of diffusion for optimal deployment of OS ILS software by informing academic libraries, university management, library association, LIS schools, and policymakers in Uganda and across the African continent, and encouraging academics and researchers to teach and study library automation using OS ILS.

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Section: Discussionmentioning

confidence: 99%

Diffusion of open source integrated library systems in academic libraries in Africa

Ponelis

Adoma

2018

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“…Interestingly, Raju et al (2007) argued that for libraries to overcome the status quo of looking for a solution after users have made demands, they should have a department that is specifically charged with issues to do with innovation. As a result of this proposition, libraries have realised that they must be proactive in terms of client demands and changes.…”

Section: Introductionmentioning

confidence: 99%

“…Interestingly, Raju et al. (2007) argued that for libraries to overcome the status quo of looking for a solution after users have made demands, they should have a department that is specifically charged with issues to do with innovation.…”

Section: Introductionmentioning

confidence: 99%

The influence of the reward culture on client-led service innovation in academic libraries of Uganda

Lwanga,

Ngulube

2024

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PurposeClient-led service innovation has gained currency in academic libraries owing to ever-shifting client preferences. Library clients are interested in determining which services libraries should offer to meet their information needs. Several studies have investigated service innovation or improvement in libraries with an emphasis on client involvement. However, it is not clear whether the reward culture influences client-focused service innovation in the context of Uganda.Design/methodology/approachThis multiple-case study triangulated data from a survey of 80 staff members, three semi-structured interviews conducted with three library heads, and data from institutional documents. Data were analysed quantitatively and qualitatively.FindingsThe results indicated that the financial reward culture did not influence client-led service innovation in any way; instead, non-financial rewards had an impact. Therefore, library managers need to appreciate that clients are no longer interested in financial rewards, but rather in non-financial rewards that have enduring value.Originality/valueThe study underscores the importance of client-led services in an information environment that has been invaded by industry 4.0 and calls upon librarians to use the opportunity to provide innovative services.

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The migration of integrated library systems with special reference to the rollout of Unicorn in the province of KZN

Abstract: New technological advancements have significantly influenced the development of integrated library systems (ILS).Selecting

Cited by 2 publications

References 3 publications

Diffusion of open source integrated library systems in academic libraries in Africa

Diffusion of open source integrated library systems in academic libraries in Africa

The influence of the reward culture on client-led service innovation in academic libraries of Uganda

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