The Mental Model Comparison of Expert and Novice Performance Improvement Practitioners

Toker, Sacip

doi:10.1002/piq.21152

Cited by 11 publications

(9 citation statements)

References 113 publications

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“…Fishermen who are considered experts in either advanced or traditional fishing techniques are well-grounded in the do's and don'ts of their respective fishing practices. Expert mental models therefore reflect a more coherent structure than novice mental models as a result of their collective knowledge and information (Toker, 2012). Experts thus attempt to construct abstract knowledge representations while non-experts attempt to construct more concrete ones (Palmer & Pickett, 1999).…”

Section: Using Mental Models To Understand Malaysian Fishermen's Fishmentioning

confidence: 99%

“…Abstraction is constructed as experts possess more conceptual knowledge and more information within those conceptions. Expert mental models therefore reflect a more coherent structure than novice mental models as a result of their collective knowledge and information (Toker, 2012). Nevertheless, fishermen who use traditional methods and those who use more modern technologies can both develop and be guided by expert mental models; however, the content of the models will be different based on differences in experience.…”

Section: Using Mental Models To Understand Malaysian Fishermen's Fishmentioning

confidence: 99%

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Toward understanding Malaysian fishermen's decision making on the use of fishing technology: A mental model approach

et al. 2013

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The vast majority of Malaysia's fishermen are located in rural areas, specifically in the Western and Eastern coastal regions of Peninsular Malaysia and the Sabah and Sarawak central zones. In these areas, the fishing industry is relied upon as a major economic contributor to the region's residents. Despite the widespread application of various modern technologies into the fishing industry (i.e., GPS, sonar, echo sounder, remote sensing), and the Malaysian government's efforts to encourage their adoption, many small-scale fishermen in the country's rural areas continue to rely on traditional fishing methods. This refusal to embrace new technologies has resulted in significant losses in fish yields and needed income, and has raised many questions regarding the inputs to decision making of the fishermen. Drawing on multiple literatures, in this article we argue for the use of a mental model approach to gain an in-depth understanding of rural Malaysian fishermen's choices of technology adoption according to four main constructs--prior experience, knowledge, expertise and beliefs or values. To provide needed inputs to agricultural specialists and related policy makers for the development of relevant plans of action, this article aims to provide a way forward for others to understand dispositional barriers to technology adoption among fishermen who use traditional methods in non-Western contexts.

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Section: Using Mental Models To Understand Malaysian Fishermen's Fishmentioning

confidence: 99%

Section: Using Mental Models To Understand Malaysian Fishermen's Fishmentioning

confidence: 99%

Toward understanding Malaysian fishermen's decision making on the use of fishing technology: A mental model approach

et al. 2013

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“…The cognitive maps of HPI experts were explored by Villachica et al in 2001; the finding was that a key central concept was "Focus on results. " Toker and Moseley ( 2013 ) researched the similarities and differences between the mental models of novice and expert HPI professionals. The results indicated that the mental models of novices were primarily linear and rules based.…”

Section: Expert and Expertisementioning

confidence: 99%

“…The cognitive mapping of Villachica et al ( 2001 ) and the mental model research of Improvement, 2015a,b ). Toker and Moseley ( 2013 ) relate to ISPI's first Standard to "Focus on results or outcomes" (International Society for Performance Improvement, 2015a,b ). Finally, notice that Toker and Moseley's ( 2013 ) findings on the characteristics of the mental models of HPI experts-holistic, structurally consistent, central branching-relate to all of the ISPI Standards and to the second one in particular; "take a systemic view" (International Society for Performance Improvement, 2015a,b ).…”

Section: Expert and Expertisementioning

confidence: 99%

“…Toker and Moseley ( 2013 ) relate to ISPI's first Standard to "Focus on results or outcomes" (International Society for Performance Improvement, 2015a,b ). Finally, notice that Toker and Moseley's ( 2013 ) findings on the characteristics of the mental models of HPI experts-holistic, structurally consistent, central branching-relate to all of the ISPI Standards and to the second one in particular; "take a systemic view" (International Society for Performance Improvement, 2015a,b ). We conclude this section with the statement that evidence-based achievement in the ISPI standards, partnered with HPI operational expertise, may result in CPT certification, if desired.…”

Section: Expert and Expertisementioning

confidence: 99%

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Why Become a CPT?

Houger

Roux‐Zink

2016

Perf. Improv.

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A study on mental models of taggers and experts for article indexing based on analysis of keyword usage

Chen

2014

Asso for Info Science & Tech

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This article explores the mental models of article indexing of taggers and experts in keyword usage. Better understanding of the mental models of taggers and experts and their usage gap may inspire better selection of appropriate keywords for organizing information resources. Using a data set of 3,972 tags from CiteULike and 6,708 descriptors from Library and Information Science Abstracts (LISA) from 1,489 scholarly articles of 13 library and information science journals, social network analysis and frequent-pattern tree methods were used to capture and build up the mental models of article indexing of taggers and experts when using keywords, and to generalize their structures and patterns.When measured with respect to the terms used, a powerlaw distribution, a comparison of terms used as tags and descriptors, social network analysis (including centrality, overall structure, and role equivalent) and frequentpattern tree analysis, little similarity was found between the mental models of taggers and experts. Twenty-five patterns of path-based rules and 12 identical rules of frequent-pattern trees were shared by taggers and experts. Title-and topic-related keyword categories were the most popular keyword categories used in pathbased rules of frequent-pattern trees, and also the most popular members of 25 patterns and the starting point of the 12 identical rules.

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The Mental Model Comparison of Expert and Novice Performance Improvement Practitioners

Cited by 11 publications

References 113 publications

Toward understanding Malaysian fishermen's decision making on the use of fishing technology: A mental model approach

Toward understanding Malaysian fishermen's decision making on the use of fishing technology: A mental model approach

Why Become a CPT?

A study on mental models of taggers and experts for article indexing based on analysis of keyword usage

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