“…There has long been concern about the dampening effect of health insurance and managed care on access to health care services generally and to mental health services in particular (Jensen, Rost, Burton, & Bulycheva, 1998;Iglehart, 2004). As a result of a backlash against the constraints of managed care in the last 10 years (Brown & Eagan, 2004), over 40 states, including Minnesota (Minnesota Statutes, 2003), enacted some form of external review of health plan decisions (Pollitz, Crowley, Lucia, & Bangit, 2002).…”