2009
DOI: 10.1007/s11229-009-9487-y
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The medium or the message? Communication relevance and richness in trust games

Abstract: Subjects communicated prior to playing trust games; the richness of the communication media and the topics of conversation were manipulated. Communication richness failed to produce significant differences in firstmover investments. However, the topics of conversation made a significant difference: the amounts sent were considerably higher in the unrestricted communication conditions than in the restricted communication and no-communication conditions. Most importantly, we find that first-movers' expectations … Show more

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Cited by 23 publications
(29 citation statements)
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“…5 Other studies have used a restricted communication treatment that was similar to the one of Dawes et al (1977). These studies find little impact of irrelevant communication on cooperation (Bouas and Komorita, 1996;Mulford et al, 2008;Bicchieri et al, 2010;Ismayilov and Potters, 2014). Frank et al (1993) implemented a treatment in which promises were not allowed.…”
Section: Treatments Designmentioning
confidence: 99%
“…5 Other studies have used a restricted communication treatment that was similar to the one of Dawes et al (1977). These studies find little impact of irrelevant communication on cooperation (Bouas and Komorita, 1996;Mulford et al, 2008;Bicchieri et al, 2010;Ismayilov and Potters, 2014). Frank et al (1993) implemented a treatment in which promises were not allowed.…”
Section: Treatments Designmentioning
confidence: 99%
“…The expectations involved in Bicchieri's account of social norms are of two (kinds: (i) empirical expectations (first-order beliefs that others will conform) and (ii) normative expectations (second-order beliefs that other will expect one 8 to conform). Extensive experimental work by Bicchieri and collegues (cf., e.g., Bicchieri and Xiao, 2009;Bicchieri and Chavez, 2010) show that empirical expectations by themselves may not be sufficient to motivate compliance to social norms, and that the presence of aligned second-order, normative expectations, can trigger compliance. While the present experiment does not deal directly with social norms, it does look at how first and second-order expectations as elicited by different experimental conditions affect coordination outcomes, thus offering insights on the role and nature of coordinating expectations.…”
Section: The Experimentalmentioning
confidence: 99%
“…21 See for instance Binmore (2008) and Sillari (2008). 22 For studies on the normative impact of (even very limited) computer-mediated communication in mixed-motive games see Bicchieri and Lev-On (2007) and Bicchieri, Chavez and Lev-On (2010), among others. the sense that receiving the message makes the receiver believe that the sender will do her part to honor the advice, and in the sense that sending the message makes the sender believe that the receiver will expect that the sender ought to conform to the advice she sent.…”
Section: Conclusion and Further Workmentioning
confidence: 99%
“…Richness may matter because it affects the background conditions under which promising occurs. When the environment and the means of communicating promises differ significantly from familiar settings in which promises are usually made, agents may become focused on the 'poverty' of the normative environment, fail to develop expectations about the future actions of promise-makers, and as a result may refuse to invest or cooperate themselves (Bicchieri and Lev-On 2007;Bicchieri, Lev-On, and Chavez 2009).…”
Section: Communication Group Size and Media Richnessmentioning
confidence: 99%