The medium is the message: politeness strategies in men's and women's voice mail messages

Hobbs, Pamela

doi:10.1016/s0378-2166(02)00100-5

Cited by 57 publications

(24 citation statements)

References 13 publications

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“…This medium difference has been well studied in the field of pragmatics (Alvarez-Caccoma & Knoblauch, 1992;Hobbs, 2003;Liddicoat, 1994;Schegloff, 1986;Sifianou, 1989;TaleghaniNikazm, 2002). Typically, synchronous conversations that are held face to face are less face threatening than are conversations held in mediums in which the speakers' physical faces are not seen, such as via telephone or instant messaging (Morand & Ocker, 2003).…”

Section: Implications Of Medium: Teleconference Versus Face-to-face Ementioning

confidence: 94%

“Bring the Newbie Into the Fold”: Politeness Strategies of Newcomers and Existing Group Members Within Workplace Meetings

Friess

2013

Technical Communication Quarterly

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This study investigates politeness strategies within meetings of designers who met face-to-face and technical communicators who met via teleconference and, more specifically, politeness strategies of existing members toward group newcomers and vice versa. Based on the results of this study, I suggest that issues of power and social distance affect politeness strategies by both groups during their initial interactions and suggest that technical communication educators should better prepare students by teaching benefits, detriments, and realities of particular linguistic politeness choices.

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Section: Implications Of Medium: Teleconference Versus Face-to-face Ementioning

confidence: 94%

“Bring the Newbie Into the Fold”: Politeness Strategies of Newcomers and Existing Group Members Within Workplace Meetings

Friess

2013

Technical Communication Quarterly

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“…Mulamba, 2009;Shardakova, 2005), and gender (e.g., Holmes, 1989;Hobbs, 2003). Performances and perceptions of apology have been extensively studied in the first language (L1) communication of native speakers of a range of varieties of English (NSEs), both adults (Grieve, 2010;Mulamba, 2009;Kim, 2008;Kasanga & Lwanga-Lumu, 2007; Sabate i Dalmau & Curelli i Gotor, 2007;Ancarno, 2005;Bharuthram, 2003;Hobbs, 2003;Nakano, Miyasaka & Yamazaki, 2000;Linnell, Porter, Stone, & Chen, 1992;Sugimoto, 1997;Olshtain, 1989) and children (Ely & Gleason, 2006;Kampf & Blum-Kulka, 2007). In Blum-Kulka, House and Kasper's seminal 1989 work, they studied apologies in three varieties of English, and also in French, German, Danish, Russian and Hebrew.…”

Section: Cross-linguistic Apologies By Text Message Apologymentioning

confidence: 99%

English and Malay Text Messages and What They Say about Texts and Cultures

Marzuki¹,

Walter²

2013

OJML

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This study of the pragmatics of cross-cultural text messages throws light on the evolution of new hybrid forms of literacy and on the complex ways that culture is expressed and mediated in second language/ second culture contexts. An investigation was carried out into the pragmatics of apology in first-language (L1) and second-language (L2) short messaging service text messages of adult Malay speakers who are proficient users of English, living and studying in an English-speaking university environment; and into L1 English users' text apologies in the same context. Research questions included whether these proficient L2 English users would perform differently from L1 English users in this high-stakes speech act, and from their own L1 Malay use; and whether apologies in what has been called a hybrid medium would differ from those previously studied in writing, in speech and in other electronic media. Twenty-six native speakers of English and 26 native speakers of Malay responded via text messages to discourse completion tests (DCTs) in L1; the DCTs represented either high or low levels of offence calling for apologies. The Malay native speakers also responded to apology situations in L2 English. Data were coded using an adapted version of Cohen and Olshtain's (1981) coding scheme. Analysis of the messages sent by participants revealed clear signs of a hybrid type of text that is differently conceptualised by the two communities. It also showed that the Malay users' second language literacy was shaped in a complex way that sometimes accommodated the second language/second culture and sometimes retained first language/first culture values.

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“…Thus there have been numerous studies and articles dealing with politeness in respect to online communication as well (e.g. Hobbs 2003, Lewis 2005, Graham 2007, Kouper 2010, Ädel 2011, Hopkinson 2013. However, the speech act, or better to say speech event 1 , of commiserating in virtual communities has not been fully examined yet.…”

Section: Introductionmentioning

confidence: 99%

Redressive Actions Following Commiserations in Online Discussions

Trávníková¹

2018

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The medium is the message: politeness strategies in men's and women's voice mail messages

Cited by 57 publications

References 13 publications

“Bring the Newbie Into the Fold”: Politeness Strategies of Newcomers and Existing Group Members Within Workplace Meetings

“Bring the Newbie Into the Fold”: Politeness Strategies of Newcomers and Existing Group Members Within Workplace Meetings

English and Malay Text Messages and What They Say about Texts and Cultures

Redressive Actions Following Commiserations in Online Discussions

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