The mediator role of learning capability and business innovativeness between total quality management and financial performance

Akgün, Ali E.; İnce, Hüseyin; İmamoğlu, Salih Zeki; Keskin, Halit; Koçoğlu, İpek

doi:10.1080/00207543.2013.843796

Cited by 106 publications

(112 citation statements)

References 63 publications

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“…The compatibility of the model and the data are evaluated according to fit indices. CMIN/DF, comparative fit index (CFI), incremental fit index (IFI), root mean square error of approximation (RMSEA) are the recognized scales in the literature (Akgün et al, 2014). Correlations among the variables should be verified to test mediator roles of the mediating variables (Baron & Kenny, 1986).…”

Section: Resultsmentioning

confidence: 99%

Strengthening of Intellectual Capital Dimension

Sarjana

Khayati

Warini

et al. 2017

JDM

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The main objective of this research is to explore capabilities related to trust, self-efficacy, intellectual capital and job satisfaction at head-hunter companies in Indonesia. Development of human resources needs to be done through the strengthening of intellectual capital. Intellectual capital is needed head-hunter in improving company performance. The key to successful headhunter companies if it has human resources that have added value, especially strong intellectual capital. Research sampling was conducted on 253 candidates who utilize head-hunter services an effort to develop themselves. Quantitative research was developed by utilizing structural equation modeling. Research model developed head-hunter companies that describes intellectual capital as research findings refers to previous model of research. This finding concludes that trust and self-efficacy have significant influence on intellectual capital. Another conclusion stated that intellectual capital has significant effect on job satisfaction. The concept states that intellectual capital can be integrated in global perspective as framework for developing an organization. Info Article

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Section: Resultsmentioning

confidence: 99%

Strengthening of Intellectual Capital Dimension

Sarjana

Khayati

Warini

et al. 2017

JDM

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“…However, the environment is taking a new dimension with the recent diversity in customer's behavioral patterns, their innovation attributes, and risk adoption levels (Lee et al, 2010). While previous studies have indicated how business innovativeness enhances firms' financial performance (e.g., Akgün, et al, 2014), assists in developing firm's core competencies and capabilities (Damanpour, et al, 2009), and improves firm's efficiency to detect and utilize available resources (Habtay, 2012), its influence on consumers' adoption of m-commerce has been largely ignored. A number of IS researchers have suggested that m-commerce is one of the most important models that could easily get prompted by technological innovation, as it is an emerging platform for the expansion of access to transactions through mobile or handheld devices, and by operating wireless communication technologies (Lin, 2011).…”

Section: Business Innovativenessmentioning

confidence: 99%

Integrating technology acceptance model and organizational innovativeness in the adoption of mobile commerce

Salimon¹,

Bamgbade²,

Nathaniel³

et al. 2017

10.5267/j.msl

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The primary objective of this paper is to consider the influence of perceived usefulness, perceived ease of use, business innovativeness and product innovativeness on the adoption of mobile commerce. For the model of this study to be tested empirically, data were collected from mobile commerce users in Nigeria. A total of 405 questionnaires were used for the analysis via PLS-SEM. The results of the study revealed a positive and significant relationship between perceived usefulness, perceived ease of use, business innovativeness and product innovativeness. The results of this study provide some guides for mobile commerce practitioners.

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“…The TQM principle implementation in the organizations generates many capabilities within the organization, which then creates the competitive advantage and thus, better performance can be achieved (Yusr et al, 2012). Empirically, TQM has been found to affect significantly organizational capabilities such as technological innovation capability, marketing capability and learning capability (Yusr et al, 2014;Yusr et al, 2012;Akgün et al, 2014).…”

Section: Methodsmentioning

confidence: 99%

“…Yusr, Mokhtar, and Othman (2014) revealed that TQM principles affect positively and significantly technological innovation capabilities in the manufacturing sector, whilst Akgün, Ince, Imamoglu, Keskin, and Kocoglu (2014) reported the significant effect of TQM practices on learning capability as one of the organizational capabilities. Still, studies dedicated to test the effect of TQM on organizational capabilities are limited (Yusr, Othman, & Mokhtar, 2012).…”

Section: Introductionmentioning

confidence: 99%

TQM and Performance Linkage in the Microfinance Institutions: The Mediating Role of IT Capability

Homaid¹,

Minai²,

Rahman³

2015

ASS

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The link between Total Quality Management (TQM) and organizational performance measures has become of great interest to both researchers and practitioners alike during the last decade. However, a thorough literature review has revealed such relationship is not being studied in the microfinance institutions and, furthermore, on the effect on Information Technology (IT) capability of such relationship. This paper is written based on a study done to examine the nature of such relationship that revealed the mediating effect of IT capability in the relationship between TQM and the performance of microfinance banks in Yemen. The study was conducted in 2014 using a questionnaire survey covering 78 branch managers. Using Smart Partial Least Squares (PLS), the results provide a significant relationship between TQM and microfinance institutional performance and also a significant mediating effect of IT capability on the relationship. The elements representing the variables under study are presented and some practical suggestions and contributions are highlighted in the conclusion.

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The mediator role of learning capability and business innovativeness between total quality management and financial performance

Cited by 106 publications

References 63 publications

Strengthening of Intellectual Capital Dimension

Strengthening of Intellectual Capital Dimension

Integrating technology acceptance model and organizational innovativeness in the adoption of mobile commerce

TQM and Performance Linkage in the Microfinance Institutions: The Mediating Role of IT Capability

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