The Management Information System User: An Exploratory Behavioral Analysis<sup />

Schewe, Charles D.

doi:10.5465/255792

Cited by 29 publications

(37 citation statements)

References 6 publications

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“…Further, Lucas (1978), Schewe (1976) and Robey (1979) found that attitudes toward the system are important in Downloaded by ["Queen's University Libraries, Kingston"] at 13:50 02 January 2015 determining the success of MIS implementation. The relationships between attitudes and system success in relatively straightforward.…”

Section: Introductionmentioning

confidence: 96%

Computer anxiety and attitudes towards microcomputer use

Igbaria

Chakrabarti

1990

Behaviour & Information Technology

346

142

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Survey data gathered from 181 participants were used to examine the relationship between demographic variables, computer training and experience, management support and system quality and computer anxiety, and attitudes toward microcomputers. Results of hierarchical multiple regression analysis showed that the quality ofthe computer-basedinformation systemwhichrepresents the interface and the interaction between the participants and the system has a strong positive effect on altitudes toward microcomputers, and a significant reduction on computer anxiety.Computer training contributes strongly to decrease in computer anxietyand has an indirecteffect on attitudes toward microcomputers. However, computer experience and management support were found to a1Iect the attitudes toward microcomputers directly. Among the demographic variables, gender was the only one which correlated highly with computer anxiety. Implications for the design of information and decisionsupport systemsand future research are discussed.

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Section: Introductionmentioning

confidence: 96%

Computer anxiety and attitudes towards microcomputer use

Igbaria

Chakrabarti

1990

Behaviour & Information Technology

346

142

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“…Al-Khaldi and Wallace (1999) suggests that behavior is determined not only by attitudes, but also the social norms, habit and expected consequences of behaviors [2]. Attitudes become less influential when people are not allowed to make adoption decisions [16][20] [22]. Perceived usefulness, on the other hand, is a response to user assessment of its extrinsic characteristic of IT; and how IT helps users achieve taskrelated objectives, such as effectiveness and efficiency [8].…”

Section: Literature Reviewmentioning

confidence: 99%

Adoption process of upgrading software: an empirical study of Windows XP

Lai

Hui

2003

36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of The

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There are many studies in Information Systems on the adoption of new innovations. This paper, on the other hand, presents the findings of an empirical study, which explores factors affecting the adoption of upgrading software. End users' perception of former products significantly affects their adoption of the upgrading products and thus, their behavior changes accordingly. We use Windows operating systems as an example. Most people have been using Windows operating systems. They are familiar with the current software. Although Microsoft has enhanced the capabilities of new Windows operating systems, these new features are sometimes more than necessary. Thus, what factors drive the users to upgrade? A survey is carried out in a university and a government department. 300 data points from microcomputer users are collected. Five hypotheses are formulated to test research concepts from Marketing and Information Systems. From the marketer's point of view,our findings indicate that adopters of upgrade software are stronger in opinion leadership and more independent when making purchase decisions. They also prefer seeking novel product information by their own effort. We have borrowed two innovation acceptance factors, perceived ease of use and perceived usefulness, from the technology acceptance model in Information Systems. We find that upgraders and non-upgraders have different perceptions of ease of use and usefulness in the older software versions. Furthermore, software usefulness is more significant and crucial to urge the users to buy new version products than software ease of use. Implications of our findings, from both a researcher's and a practitioner's perspectives, are discussed.

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“…This study involved a student sample, and the change involved a university tradition -a change that does not appear to be easily generalizable to the work setting. However, follow up research by Lau and Woodman, and testing of the original instrument by [13] [34] and Schultz and Slevin [35] used factor analysis to identify variables affecting adoption of technologies that involved computers. The research identified and operationalized interpersonal and change constructs.…”

Section: Model Developmentmentioning

confidence: 99%

Organizational change enabled by the mandated implementation of new information systems technology

Hodgson

Aiken

1998

Proceedings of the 1998 ACM SIGCPR Conference on Computer Personnel Research - SIGCPR '98

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paiken @acm.org 1. AIIQXRACT Tbe abiWy to adapt to constantly changing envirmmentd pressures can be the difference between business survival and exthcth. Information Systems (IS) orgtmizations --the internal departments or div&ims responsible for guiding the deveIopment of information systems techmkgy for the parent organization --often play a cruciaI role in making change happen. IS managers have primarily focused on thetechnology change itself. However, IS managers must deai not only with technical issues, but they must also deal with the bnman issues of managing change. Therefore, it is important to understand not ~rdy the determinants of attitude toward a new ~C~Q~QW, but also to understand the determinants of attitude for the overall organizational change which is being enabled by a new information system or technology. Tbe attitude toward a change depends on a variety of factors that vary with each individual and situation. Individuals have both attitudes toward change in general, and attitudes toward each specific change that . they encounter. The attitude developed for a specific change is influenced by individual personality factors and beliefs about organizational factors such as the presence of adequate training and support. Understanding the influence of determinants used to evaluate organizational change enabled by a new IS technology can provide valuable insight for change management efforts. The purpose of this paper is to explore the determinants of attitude toward not just a new information systems implementation, but to the overall organizational change that it enables. A model is proposed which hypothesizes these factors. To test the model, an instrument based pn previous empirical research is also proposed.

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The Management Information System User: An Exploratory Behavioral Analysis

Cited by 29 publications

References 6 publications

Computer anxiety and attitudes towards microcomputer use

Computer anxiety and attitudes towards microcomputer use

Adoption process of upgrading software: an empirical study of Windows XP

Organizational change enabled by the mandated implementation of new information systems technology

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