The Making of a Hero: An Exploration of Heroism in Disasters and Implications for the Emergency Services

Eyre, Anne

doi:10.1007/978-3-319-62155-5_8

Cited by 3 publications

(3 citation statements)

References 5 publications

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“…60 In her paper on heroism in disasters and major incidents, Eyre points out that this moralistic approach to people doing their jobs raises questions about what happens in dangerous situations in which employees' health is at risk, and prompts us to consider the moral architecture of healthcare organisations and the role of employers in protecting their staff. 61,62 This issue has been front and centre in the COVID-19 crisis, as so many staff have perceived themselves as practising without adequate PPE. 63 Unlike sports teams, there is no second squad of healthcare professionals waiting on a bench to substitute those on duty now so that the team on the pitch can rest.…”

Section: Dealing With Recoverymentioning

confidence: 99%

Let us do better: learning lessons for recovery of healthcare professionals during and after COVID-19

2021

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The COVID-19 pandemic emphasises the need to rethink and restructure the culture of healthcare organisations if we are to ensure the long-term well-being and mental health of healthcare provider organisations and their staff. In this paper, we recognise the high levels of stress and distress among staff of healthcare services before the COVID-19 pandemic began. We identify lessons for care of healthcare staff and illustrate the paths by which support mobilises and later deteriorates. Although this paper focuses on NHS staff in the UK, we contend that similar effects are likely in most healthcare systems.

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Section: Dealing With Recoverymentioning

confidence: 99%

Let us do better: learning lessons for recovery of healthcare professionals during and after COVID-19

2021

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“…The term first responderwhich emerged in the USA post-9/11 to denote police, fire and ambulance operationsinhibits zero-responder operations. Though deferentialreflecting the bravery, dedication and sacrifices made by professional respondersits use oversimplifies complex postdisaster behavior propagating a service orientation that minimizes the role of the community (Eyre, 2018).…”

Section: Interoperability and Standardizationmentioning

confidence: 99%

“…Indeed, comprehensive standardization of all responder organizations may hamper operational efficacy by reducing necessary organizational diversity, knowledge and specialization (Moynihan, 2005). Moreover, the vital role of zero responders and the wider community can be overlooked due to a well-meaning, but unnecessary, paternalism that can hinder the integration of much needed community resources (Eyre, 2018).…”

Section: Hypothesismentioning

confidence: 99%

Interoperability and standardization: lessons from the fruit-bowl

McAleavy

2021

DPM

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PurposeThis study hypothesizes the limitations of standardization as an interoperability development tool within emergency management.Design/methodology/approachPragmatism and Morgan's seminal organizational metaphors inform the conceptualization of the Interoperability Orange metaphor using symbolic logic and visual imagery.FindingsThe essence of standardization is homogeneity. Within emergency management, it is commonplace to develop legislation to standardize policies, procedures, training, equipment and terminology to engender interoperability among first responder and associated organizations. Standardization is achievable with similar or a small number of organizations. However, it is unlikely, if not impossible, in the context of disasters and catastrophes, given the broad range of organizations, groups and individuals typically involved. This diversity of cultures, subcultures, norms, values and indigenous and technical languages intimates that standardization is counterintuitive, particularly in disasters and catastrophes. The posited Interoperability Orange metaphor demonstrates that standardization as a policy, though desired, is theoretically unobtainable in enlarging multiorganizational environments. Thus, new perspectives, policies and solutions for interoperability are needed.Originality/valueThe posited theory builds on the growing body of metaphor-based emergency management research. The Interoperability Orange provides an accessible and easy-to-use communicative tool that aids theoretical cognition – notably within multicultural English as a Second Language environments – as it enables a deeper more critical and explicit understanding of the limits of standardization expressed via metaphor, symbolic logic and imagery.

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Empathic Leadership Postdisaster

Williamson

2023

Encyclopedia of Heroism Studies

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The Making of a Hero: An Exploration of Heroism in Disasters and Implications for the Emergency Services

Cited by 3 publications

References 5 publications

Let us do better: learning lessons for recovery of healthcare professionals during and after COVID-19

Let us do better: learning lessons for recovery of healthcare professionals during and after COVID-19

Interoperability and standardization: lessons from the fruit-bowl

Empathic Leadership Postdisaster

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