2020
DOI: 10.1016/j.ssaho.2020.100059
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The lose-lose dilemmas of Barcelona’s platform delivery workers in the age of COVID-19

Abstract: The abrupt lockdown experienced by a big part of the world population due to the COVID-19 pandemic has bestowed upon home delivery services an unexpected importance. Officially considered amongst “essential services”, their workers circulate freely while most people are advised (when not forced) to stay in their homes. The present paper explores how this context helps to shed light on the precarious situation of the majority of the platform delivery workers (PDW). This is done through in-depth, semi-structured… Show more

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Cited by 10 publications
(5 citation statements)
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“…These services are considered essential and their workers move freely, while many jobs have been lost and the population is advised to stay at home. Pandemic labor research is still trying to identify the factors that determine that in times of crisis the rules cannot be applied equally to everyone [42]. Preliminary conclusions would be that employment or economic security does not determine the immunity of human beings.…”
Section: Literature Reviewmentioning
confidence: 99%
“…These services are considered essential and their workers move freely, while many jobs have been lost and the population is advised to stay at home. Pandemic labor research is still trying to identify the factors that determine that in times of crisis the rules cannot be applied equally to everyone [42]. Preliminary conclusions would be that employment or economic security does not determine the immunity of human beings.…”
Section: Literature Reviewmentioning
confidence: 99%
“…There has been a lot of research on food delivery platforms in the last couple of years, especially in times of COVID (Vieira 2020). Many methods are put forward to look at how riders negotiate and create urban spaces within platform capitalism (Heiland 2021; Woodcock 2021).…”
Section: Methodsmentioning
confidence: 99%
“…Indeed, such job quality dimensions have been the focus of much of the recent sociological and industrial relations literature on remote (e.g., Wood et al, 2019) and on‐location labour platforms (Goods et al, 2019). More generally, studies focusing explicitly on riders in advanced economies point out that the business model of food delivery platforms is based on imposing flexibility, insecurity and precarity on their workforce (e.g., Rosin, 2022; Vieira, 2020).…”
Section: Platform Work and Job Qualitymentioning
confidence: 99%
“…Uncertainty in working hour schemes, uncompensated waiting times and performance‐based allocation to shifts (Heiland, 2022) directly impact the predictability and security of earnings (Riordan et al, 2023; Vandaele et al, 2019). Earnings insecurity, and more generally unpredictable and low earnings, are further exacerbated by the fact that food delivery platforms often do not provide riders with guaranteed remuneration but instead operate with variable piece‐rates (Kusk & Bossen, 2022; Veen et al, 2020; Vieira, 2020), and often riders must cover extra costs for equipment, maintenance and work‐related risks, which reduce their take‐home pay (Goods et al, 2019).…”
Section: Platform Work and Job Qualitymentioning
confidence: 99%