The Learning Experience Designer Skillset: Employer Expectations

Abstract

The Problem Learning designers are central to employee capability transformations, and their contributions became invaluable during Covid-19. Resultantly, jobs for learning experience (LX) designers became more noticeable. Yet not much is known about LX designer skills. While there are assumptions that a LX designer may be similar to an instructional designer or technologist, there is no empirical evidence. The Solution In defining the skills of an LX designer, the employer’s voice is essential. In this study, we applied a case study design and examined 25 LX designer job announcements (JAs) across eight industries. The Stakeholders Through this study, employers can introspect on the development of their JAs and their expectations of LX designers. Professors who teach learning and instructional design courses can strengthen their course content alignment with the LX designer skillset. Researchers can use the suggested studies to further the LX designer discourse.