“…Their presence has also been associated with fewer worker compensation claims, reduced violence, and less conflict in general (Rowan, 1996). Research indicates that female correctional officers are more likely to rely on verbal and communication skills in their work, whereas males are more likely to threaten or use physical force (Dial et al, 2010;Hogan, Lambert, Hepburn, Burton, & Cullen, 2004;Pogrebin & Poole, 1998;Zimmer, 1986Zimmer, , 1987). 9 Despite this, when provocation occurs, gender differences in the use of force by correctional officers disappear (Tewksbury & Collins, 2006), and in some cases, women are more strict and aggressive with inmates than their male counterparts (Farkas, 1999;Jenne & Kersting, 1996).…”