The Job Image of Young Sales Assistants: Introspection and Young Customers’ Assessment

Buber, Renate

doi:10.1057/9780230523111_10

Cited by 3 publications

(3 citation statements)

References 6 publications

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“…Qualitative research is recognized as being suitable for providing "thick descriptions" and detailed accounts of complex phenomena (Wang, 2008;Gephart, R.P., 2004). Although the qualitative analysis method GABEK is still rather unknown on an international level (Pechlaner and Volgger, 2012), it has already been applied in several social science studies (Buber, 2004;Raich, 2008) as well as tourism related studies (Siller, Peters and Strobl, 2011;Pechlaner and Volgger, 2012). The research was supported by a steering group of European universities, as well as public-private and non-profit research and development associations.…”

Section: Methodsmentioning

confidence: 99%

Rural Tourism Development in Mountain Regions: Identifying Success Factors, Challenges and Potentials

Lun

Pechlaner

Volgger

2016

Journal of Quality Assurance in Hospitality & Tourism

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Rural tourism may act as an important driver for rural development in peripheral mountain communities that often face numerous economic, social and environmental challenges. In spite of their exceptional natural and cultural resources and heritage, they may have difficulties to take advantage of emerging dynamic processes. The present study strives to identify key success factors, risks and potentials for the development of attractive tourism products and services within rural and mountain areas. It is based on semistructured, qualitative interviews with representatives of rural tourism best-practice initiatives across the Alps, the Apennines and the Carpathians, including case studies from Austria, Italy, Romania, Ukraine and Poland. With our analysis, we seek to contribute to the understanding of rural tourism development and management in mountain areas. Findings indicate that the integration of agriculture and tourism greatly contributes to deliver authentic tourism experiences. Moreover, leadership, inter-sectoral networks, a common orientation towards quality, as well as effective communication seem to be key success factors to overcome potential obstacles in rural tourism development.

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Section: Methodsmentioning

confidence: 99%

Rural Tourism Development in Mountain Regions: Identifying Success Factors, Challenges and Potentials

Lun

Pechlaner

Volgger

2016

Journal of Quality Assurance in Hospitality & Tourism

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“…A qualitative approach is particularly suited for inductive theory building from rich evidence (Eisenhardt and Graebner, 2007). More concretely, the present study relies on the GABEK research strategy (Zelger, 2000; Zelger and Oberprantacher, 2002; Buber, 2004; Muehlbacher and Penker, 2004; Raich, 2006), which is rooted in phenomenological gestalt theory (Stumpf, 1939; Zelger, 1999). Being a qualitative research strategy, GABEK requires non‐numerical linguistic data, which are usually collected through open or semi‐structured interviews.…”

Section: Methodsmentioning

confidence: 99%

What makes tourism an attractive industry for new minority entrepreneurs: results from an exploratory qualitative study

2012

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PurposeThe purpose of this paper is to empirically investigate the factors that make tourism a particularly attractive industry for new minority entrepreneurs. Moreover, the paper aims to consider the interrelationships of this occupational strategy with the establishment of relations of new minorities with the rest of society.Design/methodology/approachA theory building qualitative approach was followed. Data were gathered by conducting five semi‐structured interviews in the Alpine tourism regions of Tyrol, South Tyrol and Trentino. A GABEK analysis was performed.FindingsThe findings suggest that the tourism sector is suitable for new minority entrepreneurship because of the relatively low entry barriers and because it values the competitive strengths of new minority members (international ties and trans‐cultural skills).Originality/valueThe value of this paper lies in its contribution to understanding better the reasons for new minority members to become entrepreneurs in tourism, considering also the socio‐cultural implications of this professional development. Particularly, the paper adds to the existing literature by showing that tourism is not only attractive because of a relatively easy entry but also because its key success factors suit the human capital of new minorities well.

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“…By transforming statements into networks of interrelated keywords, GABEK allows the extraction of the main messages, as well as the capture of a phenomenon's evaluation and its perceived causes and effects. While still relatively unknown to the wider international audience, GABEK has already been used in several business and social science studies (Buber, 2004;Mueller and Raich, 2005;Raich, 2008).…”

Section: Gabek and Other Methods In The Study Of Cooperationmentioning

confidence: 99%

How to promote cooperation in the hospitality industry

Pechlaner

Volgger

2012

International Journal of Contemporary Hospitality Management

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Purpose -While it is possible to classify the previously suggested conditions to the promotion of interorganizational cooperation as either referring to strategic interdependence or to structural and procedural conditions, it is unclear which approach is more critical to the promotion of local and regional cooperation in the hospitality industry at the network level. Therefore, the purpose of this paper is twofold: to inductively develop propositions regarding the promotion of such cooperation in order to evaluate the relative importance of the two conflicting positions, and to demonstrate the suitability of GABEK to the development of these propositions. Design/methodology/approach -Following a qualitative case study design, data were gathered by conducting 15 open interviews in a South Tyrolean destination and analyzed with the aid of the GABEK technique. Findings -The results suggest that the structural and procedural conditions are relatively more critical to the promotion of interorganizational cooperation in the hospitality industry: first, the balancing of the efficiency and legitimacy dimensions via the organizational and procedural design of the cooperation seems crucial; second, intermediary organizations, if characterized by good corporate governance, may have a positive influence on cooperation; and third, the application of GABEK-like tools may facilitate the finding of commonly shared solutions in cooperative configurations. Practical implications -The research reveals actionable insights regarding the improvement of interfirm cooperation by offering managers tangible measures and a tool for implementing the theoretical concepts. Originality/value -The paper is original because it contributes to evaluating the two main approaches to the promotion of cooperation and because it proposes an innovative methodology (GABEK) for practice-oriented qualitative research.

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The Job Image of Young Sales Assistants: Introspection and Young Customers’ Assessment

Cited by 3 publications

References 6 publications

Rural Tourism Development in Mountain Regions: Identifying Success Factors, Challenges and Potentials

Rural Tourism Development in Mountain Regions: Identifying Success Factors, Challenges and Potentials

What makes tourism an attractive industry for new minority entrepreneurs: results from an exploratory qualitative study

How to promote cooperation in the hospitality industry

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