The interplay between supervisor support and job performance: implications of social exchange and social learning theories

Zeb, Ali; Goh, Gerald Guan Gan; Javaid, Mudaser; Khan, Muhammad Nawaz; Khan, Atta Ullah; Gul, Shehnaz

doi:10.1108/jarhe-04-2021-0143

Cited by 27 publications

(26 citation statements)

References 85 publications

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“…Such authentic and proactive dialogues and interactions can help lead organisational learning (Mazutis and Slawinski, 2008). Moreover, as a potential trickle-down effect of inclusive leadership, employees’ self-confidence might be boosted, as they experience a greater level of supervisor support which has been linked with improved employees’ job performance (Zeb et al , 2022).…”

Section: Discussionmentioning

confidence: 99%

The role of inclusive leadership in fostering organisational learning behaviour

Nejati

Shafaei

2023

MRR

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Purpose Organisational learning is fundamental in establishing a fearless organisation, creating a competitive advantage and maintaining a sustained growth. While research suggests that leaders can influence organisational learning, there is currently no empirical evidence on how inclusive leadership fosters organisational learning behaviour. Therefore, the purpose of this study is to investigate the relationship between inclusive leadership and organisational learning behaviour. It also seeks to explore the mediating role of psychological safety and climate for initiatives in the mentioned relationship. Design/methodology/approach The study used a two-wave quantitative examination with 317 respondents. Online survey was used to collect data from randomly selected full-time Australian employees in two times. The data were then analysed using partial least squares structural equation modelling to provide insights. Findings The study found empirical evidence on the positive association of inclusive leadership and organisational learning behaviour. Moreover, the two mediation paths of psychological safety and climate for initiative were supported for the relationship between inclusive leadership and organisational learning behaviour. Research limitations/implications The current study contributes to theory by examining the role of inclusive leadership on organisational learning behaviour through two relatively unexplored mediating paths. It suggests how inclusive leadership can create a fearless organisation through fostering learning behaviour within the organisation which empowers organisations to sustain growth. Despite controlling for and assessing endogeneity, due to the cross-sectional design of the study, it is limited in demonstrating causal links. Originality/value The current study provides empirical evidence on the role of inclusive leadership in fostering organisational learning behaviour through two mediating paths of psychological safety and climate for initiatives. The proposed model sets the ground for future research to further develop insights on positive impacts of inclusive leadership within organisations.

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Section: Discussionmentioning

confidence: 99%

The role of inclusive leadership in fostering organisational learning behaviour

Nejati

Shafaei

2023

MRR

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“…Supervisor support was measured using the scale developed by Zeb et al (2022), which has a valid Cronbach's alpha value of 0.797. The scale consisted of four items, such as "In our organization, supervisors T A B L E 1 Socio demographic details of the respondents.…”

Section: Methodsmentioning

confidence: 99%

“…The positive feelings of employees regarding their supervisor's support enhanced productivity and performance Bakker et al (2007). andZeb et al (2022) practically experienced the presence of job resources that engage personal resources, which in turn enhance productivity and overall performance. This statement provides an explanation for the mediating role of work engagement and self-efficacy in the relationship between supervisor support and job performance.Seibert et al (2004) conducted research in the manufacturing sector of the USA, a low-power distance cultural country, and found the mediating role of the psychological environment between F I G U R E 1 Measurement model.…”

mentioning

confidence: 99%

Examining the nexus between situational factors and job performance through the mediating role of work engagement and self‐efficacy

Zeb,

Gan,

Wei

et al. 2024

Journal of Public Affairs

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The situational perspectives theory of job performance is a fundamental aspect of organizational and managerial psychology. Consequently, there is growing interest in conducting additional research to assess situational factors and job performance through the theoretical frameworks of social learning and social exchange theories, which are seldom applied in these domains. The data has been collected from 365 employees working in Pakistan Telecommunication Company Limited (PTCL). It was found that supervisor support stimulates job performance. It is also deduced that self‐efficacy mediates the relationship while work engagement does not mediate the relationship between supervisor support and job performance. The situational perspectives theory of job performance provides a supportive framework for the development of PTCL employees. This work should be of interest in the area of situational factors and performance improvement. This study is one of the very few studies conducted to empirically assess the influence of situational factor on performance through the mediating role of work engagement and self‐efficacy.

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“…It also highlights the need to provide training on academic integrity to develop educational modules or workshops on academic integrity and proper research techniques. Help students understand the value of authentic learning and the consequences of plagiarism (Zeb et al. , 2023; Mahabeer and Pirtheepal, 2019).…”

Section: Recommendation For Higher Education Teachers Students and In...mentioning

confidence: 99%

Exploring the role of ChatGPT in higher education: opportunities, challenges and ethical considerations

Zeb,

Ullah,

Karim

2024

IJILT

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PurposeThis paper aims to examine the opportunities and challenges of using ChatGPT in higher education. Furthermore, it is also discuss the potential risks and plunders of these tools.Design/methodology/approachThe paper discuss the use of artificial intelligence (AI) in academia and explores the opportunities and challenges of using ChatGPT in higher education. It also highlights the difficulties of detecting and preventing academic dishonesty and suggests strategies that universities can adopt to ensure ethical and useful use of these tools.FindingsThe paper concludes that while the use of AI tools, ChatGPT in higher education presents both opportunities and challenges. The universities can effectively address these concerns by taking a proactive and ethical approach to the use of these tools. This paper further suggests that universities should develop policies and procedures, provide training and support, to detect and prevent cheating intentions.Originality/valueThe paper provides insights into the opportunities and challenges of using ChatGPT in higher education, as well as strategies for addressing concerns related to academic dishonesty. The paper further adds importance to the discussion on the ethical and responsible use of AI tools in higher education.

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The interplay between supervisor support and job performance: implications of social exchange and social learning theories

Cited by 27 publications

References 85 publications

The role of inclusive leadership in fostering organisational learning behaviour

The role of inclusive leadership in fostering organisational learning behaviour

Examining the nexus between situational factors and job performance through the mediating role of work engagement and self‐efficacy

Exploring the role of ChatGPT in higher education: opportunities, challenges and ethical considerations

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