2018
DOI: 10.20469/ijbas.4.10003-5
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The Interactive Effect of Uncertainty Avoidance Cultural Values and Leadership Styles on Open Service Innovation: A Look at Malaysian Healthcare Sector

Abstract: This cross-sectional study investigated the interactive effect of uncertainty avoidance cultural values and leadership styles (paternalistic, authentic and democratic) on open service innovation. Validation of open service innovation scale in Eastern context was another major objective of this research. Confirmatory Factor Analysis and cross-validation techniques revealed that Malaysian culture considers open service innovation on four dimensions instead of six dimensions proposed by Rangus, Drnovsek, and Di M… Show more

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Cited by 62 publications
(74 citation statements)
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“…Applying the Triple Helix Model (THM) can best understand these issues. THM "dwells upon the institutional perspective of private and public control at the government, academia, and industry level, enabling various degrees of selective mutual reconciliation (Etzkowitz & Zhou, 2017;Jam, Singh, Ng, & Aziz, 2018;Kumari & Mallick, 2017;Leydesdorff & Etzkowitz, 1998;Leydesdorff & Sun, 2009). Triple Helix I demonstrates that the government directs the relationship between academia and industry by presenting innovative ways of collaboration between the three spheres.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Applying the Triple Helix Model (THM) can best understand these issues. THM "dwells upon the institutional perspective of private and public control at the government, academia, and industry level, enabling various degrees of selective mutual reconciliation (Etzkowitz & Zhou, 2017;Jam, Singh, Ng, & Aziz, 2018;Kumari & Mallick, 2017;Leydesdorff & Etzkowitz, 1998;Leydesdorff & Sun, 2009). Triple Helix I demonstrates that the government directs the relationship between academia and industry by presenting innovative ways of collaboration between the three spheres.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Indeed, the word was used by a group of French ethnologist administrators specializing in West African Islam at the crossroads of a scientific claim and a political project (Hajjat & Mohammad, 2013) to describe, on the one hand, a "governmental Islamophobia" insofar as Muslims are excluded in the French colonial system of administration, and on the other hand. Part, a "learned and clerical Islamophobia" transmitted prejudices about Islam and disinformation of this belief (Delafosse, 1910;Jam, Singh, Ng, & Aziz, 2018).…”
Section: Literature Reviewmentioning
confidence: 99%
“…After the arrival of e-tourism, with the development of online sales sites for tourism services, the sector experienced the m-tourism revolution; via the rise of smartphones and the applications accompanying them. But innovation is also generated by new expectations from tourist customers, whether in their consumption mode or in the products and services they seek, responding to new concerns (Sun, Duru, Razzaq, & Dinca, 2021;Jam, Singh, Ng, Aziz, et al, 2018). Current trends are to seek more authenticity, respect for the environment; local development; travel experiences, etc.…”
Section: Innovation In the Tourism Sectormentioning
confidence: 99%