1978
DOI: 10.1007/bf00121641
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The informative process in medical care: A preliminary report with implications for instructional communication

Abstract: This paper presents a summary of an on-going research project concerned with doctor-patient communications. Of specific interest are doctors' communications of information about illness to the patient. The communication of information in medical care situations is considered to be, at certain levels, analogous to the purposive, instructional communications in education.Sociological considerations guiding this research are summarized under four headings: (1) problems of uncertainty and power; (2) the definition… Show more

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Cited by 9 publications
(3 citation statements)
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“…In difficult cases, the patient may be referred for specialist care or further diagnostic testing. This process may be modified in the light of the particular presenting illness, the extent to which the doctor knows the patient's history, or the doctor's particular interests or time limits (Waitzkin et al 1978; Pendleton et al 1984; Tahka 1984).…”
Section: Introductionmentioning
confidence: 99%
“…In difficult cases, the patient may be referred for specialist care or further diagnostic testing. This process may be modified in the light of the particular presenting illness, the extent to which the doctor knows the patient's history, or the doctor's particular interests or time limits (Waitzkin et al 1978; Pendleton et al 1984; Tahka 1984).…”
Section: Introductionmentioning
confidence: 99%
“…The background understanding for this worry is the fact of a prior heart attack. Having learned that smoking exacerbates heart disease, he expresses distress about inhaling (lines [1][2][3][4][5][6][7][8][9][10][11][12][13][14][15][16][17][18][19][20]. Although the doctor changes the subject, the patient's wife returns to the smoking as a major source of the patient's distress .…”
Section: Three Medical Encountersmentioning
confidence: 99%
“…Rather more readable accounts are to be found in recent works by Benson and Hughes (1983), Heritage (1984) and Sharrock and Anderson (1986). Waitzkin et al (1978) and Cooper et al (1983) both allude to ethnomethodology but neither is concerned with the in situ analysis of activities in the ways I will be here. Waitzkin et al deal with an aspect of "ethnoscience", i.e.…”
Section: Introductionmentioning
confidence: 98%